Branch Operations & Customer Service Specialist

LKQ Europe; Aylesbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Life Assurance

Employee Assistance Programme

Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Staff Discounts

Job summary

LKQ Europe in the United Kingdom is seeking a Branch Assistant to join a busy branch. You will help with deliveries, warehouse tasks and trade counter support to ensure an exceptional customer experience.

Join a close‑knit team, receive comprehensive training and enjoy clear opportunities for career progression across the UK and Europe. You'll be trusted to adapt quickly, uphold safety standards and contribute to branch performance day by day.

Qualifications

• Positive attitude and passion for customer service.
• Previous delivery driving or warehouse experience.
• Full, clean UK driving licence.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Good organisational skills and attention to detail.
• Basic IT skills and confidence with handheld devices.
• Experience in automotive, retail or logistics is a plus.

Responsibilities

• Deliver products safely, accurately and on time.
• Support warehouse operations and stock movements.
• Assist at the trade counter and Click & Collect.
• Maintain stock accuracy and participate in stock takes.
• Carry out daily vehicle safety checks.
• Use ePOD and handheld devices effectively.
• Provide excellent customer service and resolve queries.
• Attend team briefings and contribute to improvements.

Skills

Delivery driving

Warehouse operations

Customer service

Communication

Teamwork

Organisation

IT handheld devices

Tools

ePOD systems

Handheld devices

Job description

LKQ Europe in the United Kingdom is seeking a Branch Assistant to join a busy branch. You will help with deliveries, warehouse tasks and trade counter support to ensure an exceptional customer experience.

Join a close‑knit team, receive comprehensive training and enjoy clear opportunities for career progression across the UK and Europe. You'll be trusted to adapt quickly, uphold safety standards and contribute to branch performance day by day.