Branch Merchandising Assistant

New Look; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

40% staff discount

Friends & family discounts

Virtual GP access

Life assurance from day one

Extra leave via buy more holiday

Birthday paid day off

Enhanced parental leave

Season ticket loans

Cycle2Work scheme

Retail Trust partnership

Fashion & Textile Children’s Trust

Job summary

New Look is seeking a Branch Merchandising Assistant to manage allocation and replenishment of multiple product categories across stores and eComm. You will become proficient in specialist systems to ensure stock is distributed efficiently and commercially, working closely with ABM, Merchandising, Distribution Centre and Retail teams.

You’ll analyse weekly performance, support with workload planning, and contribute to online stock optimisation.

Qualifications

• Retail experience is essential in either store or HO with strong commercial awareness.
• Proactive, self-motivated and able to work independently to deliver tasks.
• Excellent Excel skills and comfort with new specialist systems.

Responsibilities

• Allocate and replenish stock across stores and eComm to maximise profitability.
• Use specialist systems to set up allocations and manage replenishment parameters.
• Monitor weekly product performance and discuss in meetings with Branch Merch and Space Planning team.
• Manage stock intake and plan workload with peers to support peak periods.
• Analyse and refresh data using reporting tools to inform distribution decisions.
• Collaborate with managers and product teams to optimise branch stocks and online stock offers.
• Attend weekly Distribution Review meetings and prepare coherent allocation requests.

Skills

Excel

Analytical

Numerate

Proactive

Attention to detail

Team player

Resilience under pressure

Initiative

Problem solving

Retail experience

Education

Mathematics GCSE

Degree advantageous

Tools

Business Objects

Job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role(2-3 Days In Office)

The Branch Merchandising Assistant is responsible for the allocation and replenishment of stock to our stores and website. You will own specific product areas across our range, becoming an expert in the systems required to place stock into the most commercial location to maximise profitability and minimise mark down.

You’ll work closely with an Assistant Branch Merchandiser (ABM), external functions such as Merchandising, Distribution Centre and Retail teams and a team of peers to ensure the stock package of our stores and website is optimised. You’ll become proficient in specialist systems to get stock to stores whilst monitoring the performance of your product areas against a number of key performance indicators.

The Branch Merchandising Assistant role is an exciting, fast-paced product-facing position that will provide candidates with a foundation from which to pursue a career in many fields across the Retail industry such as Branch Merchandising, product Merchandising and eCommerce planning/trading.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
• Spread the cost of your commute with interest‑free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children’s Trust

What you'll be doing:

• Responsible for the allocation and replenishment of multiple product categories across both stores and eComm, ensuring stock is distributed in the most efficient and commercial way.
• Uses specialist systems to set up all allocations and manage replenishment parameters. Can configure these systems to deliver required results and trouble‑shoot where required.
• Is aware of weekly product performance for relevant product categories and can confidently talk through in weekly meetings with the wider Branch Merch and Space Planning team.
• Utilises the Supply Chain booking diary on a daily basis; displays an awareness of when stock is due to arrive and ensures stock is sent to stores as quickly as possible.
• Displays an awareness of future intake for their relevant product categories, is aware weeks that look like they have a particularly high intake and plans workload accordingly including working with peers to pro‑actively support if required.
• Monitors performance at line level, working collaboratively with your managers and product teams to manage identify opportunity to increase or decrease branch stocks where commercial.
• Manges the strategic release of product when seasonally appropriate time. Manages spreadsheet to ensure the business has visibility of product being held.
• Monitors performance of their product areas online and optimises stock offer by manually replenishing where appropriate. Displays an awareness of important online trading performance indicators such as cover and availability.
• Responsible for the allocation and replenishment of multiple product categories across both stores and eComm, ensuring stock is distributed in the most efficient and commercial way.
• Uses specialist systems to set up all allocations and manage replenishment parameters. Can configure these systems to deliver required results and trouble‑shoot where required.
• Is aware of weekly product performance for relevant product categories and can confidently talk through in weekly meetings with the wider Branch Merch and Space Planning team.
• Utilises the Supply Chain booking diary on a daily basis; displays an awareness of when stock is due to arrive and ensures stock is sent to stores as quickly as possible.
• Displays an awareness of future intake for their relevant product categories, is aware weeks that look like they have a particularly high intake and plans workload accordingly including working with peers to pro‑actively support if required.
• Monitors performance at line level, working collaboratively with your managers and product teams to manage identify opportunity to increase or decrease branch stocks where commercial.
• Manges the strategic release of product when seasonally appropriate time. Manages spreadsheet to ensure the business has visibility of product being held.
• Monitors performance of their product areas online and optimises stock offer by manually replenishing where appropriate. Displays an awareness of important online trading performance indicators such as cover and availability.
• Attends a weekly Distribution Review meetings with product Merchandising teams to agree all distribution requirements of forthcoming intake. Prepares supporting material, ensuring all comments are accurate, coherent and allocation requests are logical and commercial.
• Ensures strong communication with various internal and external stakeholders, and acts as the primary point of contact with product teams.
• Reviews best and worst sellers on a weekly basis (with guidance from ABM and product team) ensuring stocks are replenishing accordingly.
• Oversees the clearance of stock ahead of upcoming sale events (with guidance from ABM) ensuring there is a strategic plan to clear stock within sale periods. Ensures product is placed in a timely manner and all allocation system strategies are active.
• Plans and allocates stock packages for all new and re-location stores, reviewing progress frequently and proposing action when action needs to be taken. Ensures store opens with sufficient stock and pro‑actively escalates concerns to the relevant manager. Ensures replenishment parameters are in place to respond to sales when stores open.
• Supports visual merchandising function with by allocating stock to model store VM set up. Ensures any requests from product teams are also actioned to ensure stock will land in store in a timely manner.
• Is aware of weekly intake and distribution targets and how relevant product categories are tracking against target.
• Displays an awareness of performance at store level for their product areas. Runs weekly store performance reporting for product teams on a Monday. Works with Branch Merchandisers to propose appropriate action on best‑performing stores to build stocks.
• Can confidently refresh and analyse data produced by Business Objects reporting system.
• Actions all product team allocation requests in a timely manner
• Can prioritise and has a flexible and well organised approach to workload, with an ability to manage deadlines effectively.
• Comfortable working with hybrid flexible working and potentialises output, makes the most of face‑to‑face interaction with product teams, line managers and peers in the office. Is able to self‑motivate and work independently at home and from our central London office.
• Participates in a collaborative working culture with peers and the wider Branch Merchandising and Space Planning team. Operates collaboratively with the BMA peer group to ensure the team operates efficiently and consistently and to a high standard.

Who you are:

Minimum level of education or qualifications

• Mathematics GCSE grade C or above
• Educated to degree level advantageous but not essential

Essential skills/knowledge

• Computer literate – knowledge of Microsoft Office (particularly Excel) and comfortable working with new specialist systems
• Analytical approach – an interest in working with data to inform ways of working
• Numerate; comfortable working with numbers and data
• Is pro‑active; can self‑motivate and and work independently to deliver a task.
• Has an attention to detail
• A team player who communicates effectively with all internal and external teams.
• Can deliver to a high standard when under pressure, in a fast‑paced environment
• Displays initiative and problem‑solving skills; is solution focused.
• Retail experience is essential either in store or within a Head Office environment with strong commercial awareness
• A motivated and hard‑working individual who will represent our New Look values

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.