Traffic Executive

New Look; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

40% staff discount

Friends & family discounts

Virtual GP access

Life assurance from day one

Buy more holiday

Birthday day off

Enhanced parental leave

Season ticket loans

Cycle2Work

Retail Trust partnership

Job summary

New Look is seeking an organised Traffic Executive to support delivering brand creative campaigns across channels and store environments. You will coordinate briefs, manage timelines, and ensure assets meet brand standards.

The role suits someone with project coordination experience, attention to detail, and a passion for retail POS and creative workflows. Hybrid working model may apply.

Qualifications

• Candidate shows strong organisation and time-management with attention to detail.
• Experience coordinating campaigns across channels or retail POS is preferred.
• Familiarity with creative workflows and production processes is advantageous.

Responsibilities

• Coordinate and traffic creative briefs and artwork requests.
• Manage timelines, approvals and delivery schedules across campaigns.
• Track project status and update stakeholders on progress.
• Work with Creative operations to assign workload.
• Ensure briefs have complete information for handover.

Skills

Organisational skills

Time management

Communication

Stakeholder management

Team collaboration

MS Office / Google Workspace

Project management tools (Asana, Trell

Education

Degree level or similar

Tools

Trello

Confluence

CMS

Adobe Suite (InDesign)

Excel

PowerPoint

Job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

We’re looking for an organised and proactive Traffic exec to support the delivery of brand creative campaigns across multiple channels and store environments.

This is a role suited to someone who enjoys project coordination, creative operations and an interest /experience in retail point of sale.

You’ll work closely with creative, POS, marketing, production, and retail teams to help ensure campaigns and assets are delivered accurately, on time, and to brand standards.

The ideal candidate is highly organised, detail-oriented, comfortable managing multiple deadlines, and excited to learn about retail and creative workflows.

What you’ll be doing:

Creative Traffic Management

• Support the coordination and trafficking of creative briefs and artwork requests.
• Help manage timelines, approvals, and delivery schedules across campaigns
• Track project status and ensure stakeholders are kept updated on progress
• Work with Creative operations GM to assign workload to the creative team
• Ensure briefs have all correct information and meet requirements to hand to pass to creative team.
• Manage workflow on Trello including managing reporting on volume of traffic in creative studio.
• Assist with briefing creative teams where required
• Support asset management systems
• Keeping critical paths on track highlighting issues and suggesting resolutions to hit target dates.

Who you are:

• Strong organisational and time-management skills
• Excellent attention to detail
• Ability to manage multiple projects and deadlines simultaneously
• Good communication and stakeholder management skills
• Comfortable working collaboratively across teams
• Proficient in Microsoft Office and/or Google Workspace
• Experience with project management or workflow tools is a plus (e.g. Asana, Trello, Monday.com)
• Experience in a customer-focused role (fashion retail would be a bonus)
• Experience working in traffic co-ordination and scheduling.
• Experienced in fashion and a fast-paced environment.
• A knowledge of marketing campaign planning, creative and production, experience working in a creative team.
• Proven experience developing schedules and timelines for projects.
• Excellent interpersonal and communication skills.
• Proven qualities of adaptability and flexibility in coping with rapidly changing circumstances.
• Able to work with a multi-disciplined team to agree frequent, tight deadlines.
• Possess excellent interpersonal, presentation and communication skills.
• Degree level or similar
• Must be able to use Microsoft office, Trello, confluence, CMS and basic adobe suite
• Proficient at Excel, PowerPoint and InDesign
• Experience working within a creative studio, knowledge of campaign production is desirable

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.