Showroom Manager

Zachary Daniels; Leeds; On-site; GBP 40,000 - 50,000; Full time

Job summary

Zachary Daniels is seeking a Store Manager for a Leeds-based furniture and homeware store. You will own day-to-day operations, drive revenue, and lead a dynamic sales team to deliver an exceptional customer journey from first greeting to post-sale service.

The role requires a commercially minded leader with a passion for interiors and premium retail. You will manage staffing, in-store visuals, and trading performance, with bonus potential and a clear path to visible impact.

Qualifications

• Experience leading a sales team to hit KPIs and drive revenue.
• Strong focus on customer journey and service quality.
• Ability to coach and develop staff for improved performance.

Responsibilities

• Take ownership of sales, revenue and store performance.
• Lead, motivate and develop a team of sales professionals.
• Deliver an outstanding customer experience throughout the sales journey.
• Coach the team to maximise opportunities and conversion.
• Build relationships with customers to encourage repeat business.
• Maintain excellent visual, operational and merchandising standards.
• Manage staffing, rotas, and day-to-day store operations.
• Use data and customer insights to identify growth opportunities.
• Collaborate with the wider management team to support objectives.

Skills

Store management

Leadership

Sales leadership

Customer service

Team leadership

Tools

POS systems

Job description

Store Manager | Furniture & Homeware | £40-50k + Bonus

We are working with a well-established and much-loved furniture and homeware retailer who are looking for an ambitious and commercially driven Store Manager to take responsibility for the performance of a high-profile retail location.

This is a fantastic opportunity for an experienced retail leader who understands the importance of combining strong commercial performance with an exceptional customer journey. The business offers an inspiring environment where customers can discover furniture, interiors and homeware, and the Store Manager will be central to making that experience memorable.

The Opportunity

As Store Manager, you will have full responsibility for the day-to-day running and commercial performance of the store. You'll lead a knowledgeable sales team, create a high-energy trading environment and ensure customers receive expert advice from the moment they walk through the door.

Our new Store Manager will be responsible for:

• Taking full ownership of sales, revenue and store performance
• Leading, motivating and developing a team of sales professionals
• Setting clear expectations and driving performance against KPIs
• Delivering an outstanding customer experience throughout the entire sales journey
• Coaching the team to maximise every customer opportunity and increase conversion
• Building strong relationships with customers and encouraging repeat business
• Ensuring excellent visual, operational and merchandising standards
• Managing staffing, rotas, performance and day-to-day store operations
• Using commercial data and customer insight to identify opportunities for growth
• Working collaboratively with the wider management team to support business objectives

What We're Looking For

You’ll be an experienced Store Manager with a strong background in sales-led retail and a proven ability to deliver results through people.

Experience within furniture, interiors, homeware, premium retail or another considered-purchase environment would be highly beneficial, although candidates from other high-value retail sectors will also be considered.

We’re looking for someone who is:

• Commercially minded with a strong understanding of sales performance
• A confident and engaging people leader
• Passionate about delivering an excellent customer experience
• Comfortable working to ambitious targets and KPIs
• Experienced in coaching and developing sales teams
• Naturally customer-focused and confident building relationships
• Organised, proactive and willing to take ownership
• Passionate about interiors, design, furniture or lifestyle products

This is a role for a Store Manager who wants genuine ownership of their store and the opportunity to make a visible impact on both commercial performance and team development.

If you’re an accomplished retail manager with a passion for sales, people and customer experience, this could be an excellent next step in your career.

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