Branch Manager — Lead a Customer-Centric Team

Skipton Building Society; Lancashire; On-site; GBP 41,400 - 50,600; Full time

Benefits offered by this job

Annual discretionary bonus scheme

25 days annual leave + bank holidays

Generous pension contributions

Private medical insurance

Employee Assistance Programme

Job summary

Skipton Building Society is seeking a Branch Manager for their Southport branch. This full-time position requires leading a customer service team, ensuring exceptional service and managing business growth. Ideal candidates will have proven leadership skills and a passion for people, with a competitive salary of up to £46,000 per annum.

The role entails hands-on customer interaction, promoting products, and supporting branch operations. Employees benefit from a comprehensive package including annual leave, bonuses, and wellness initiatives.

Qualifications

• Proven record of delivering great customer service and outcomes.
• Experience in a management role in a customer facing environment.
• Passion for understanding diverse customers and colleagues.

Responsibilities

• Lead a team promoting high standards of customer service.
• Focus on commercial growth and look after existing customers.
• Engage the team to create a culture of high performance.

Skills

Leadership

Customer service

Communication

Time management

Stakeholder management

Job description

Skipton Building Society is seeking a Branch Manager for their Southport branch. This full-time position requires leading a customer service team, ensuring exceptional service and managing business growth. Ideal candidates will have proven leadership skills and a passion for people, with a competitive salary of up to £46,000 per annum.

The role entails hands-on customer interaction, promoting products, and supporting branch operations. Employees benefit from a comprehensive package including annual leave, bonuses, and wellness initiatives.