Branch Manager

Lloyd Recruitment - East Grinstead; Watford; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Bonus scheme

Five weeks' holiday

Onsite parking

Company car

Mobile phone

Pension contributions

Training provided

Friendly environment

Job summary

Lloyd Recruitment Services are excited to be working with a market-leading company in Watford, looking for an experienced Branch Manager to join their team. You’ll be responsible for the smooth day-to-day running of the branch, managing a small team of 4, and ensuring customers receive the highest level of service.

This is a fantastic opportunity for someone with a retail or customer-facing background who enjoys leading a team and delivering excellent service.

Qualifications

• Must have supervisory/managerial experience.
• Strong background in customer service, sales or administration.
• Excellent communication and organisational skills.
• Ability to manage time and prioritise workload effectively.

Responsibilities

• Managing and motivating a small team.
• Handling customer enquiries and sales (face-to-face, phone and email).
• Scheduling work for engineers.
• Processing orders and assisting with stock control.
• Loading/unloading vehicles (some heavy lifting).
• Liaising with suppliers and colleagues to resolve issues.
• Checking deliveries against paperwork for accuracy.

Skills

Clean driving licence

Supervisory/managerial experience

Customer service

Sales

Communication

Organisational skills

Time management

IT literacy

Team player

Construction/home improvement industry

Job description

Branch Manager

Watford - Full-time, Permanent

Lloyd Recruitment Services are excited to be working with a market-leading company in Watford, who are looking for an experienced Branch Manager to join their team.

This is a fantastic opportunity for someone with a retail or customer-facing background who enjoys leading a team and delivering excellent service. A passion for home improvements would be a real bonus!

You’ll be responsible for the smooth day-to-day running of the branch, managing a small team of 4, and ensuring customers receive the highest level of service.

What’s in it for you?

• Starting salary of £36,000 - £38,000 DOE
• Monthly, quarterly and annual bonus scheme
• 5 weeks' paid holiday
• Convenient onsite parking
• Company car and mobile phone
• Pension contributions
• Full training provided
• Friendly and supportive working environment

Hours:

• Monday - Friday, 7:30am - 5:00pm
• 1-2 Saturdays per month (9:00am - 12:30pm, on rotation)

What you’ll be doing as the Branch Manager:

• Managing and motivating a small team
• Handling customer enquiries and sales (face-to-face, phone and email)
• Scheduling work for engineers
• Processing orders and assisting with stock control
• Loading/unloading vehicles (some heavy lifting required)
• Liaising with suppliers and colleagues to resolve any issues
• Checking deliveries against paperwork to ensure accuracy

What we’re looking for:

• A clean driving licence
• Supervisory or managerial experience
• Strong background in customer service, sales or administration
• Excellent communication and organisational skills
• Ability to manage time and prioritise workload effectively
• IT literate with good attention to detail
• A team player with a positive attitude

Desirable:

• Experience in the construction or home improvement industry

Why apply?

This is a brilliant opportunity to step into a rewarding role where your efforts will be recognised and rewarded. With a competitive salary, excellent bonus structure, and a friendly environment, this is the perfect next step if you’re looking to grow your career in management.

Extra info:

• Refer a friend and earn up to £500 (see website for details)

Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear back within 5 days, please assume you have not been successful

Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer