Branch Manager

Access Garage Doors Ltd; Watford; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Performance related bonus scheme

Company car

Company mobile phone

Company pension

Friendly and supportive team

Job summary

Access Garage Doors Ltd is seeking a Branch Manager for the Watford branch to lead daily operations, supervise a small team, and ensure excellent customer service while driving growth. The role combines strategic oversight with hands-on responsibilities in a fast-paced environment.

The position offers a £38,000 base salary plus a performance bonus scheme, a company car, and mobility support. Candidates should have leadership experience and a strong drive to succeed.

Qualifications

• Experience in leadership or supervisory roles managing a small team.
• Strong customer service focus with ability to handle enquiries and orders.
• Capable of coordinating installations and branch operations.
• Proactive, sales-driven with ability to drive growth.

Responsibilities

• Overseeing the day-to-day running of the Watford branch.
• Managing and supporting a small team.
• Handling customer enquiries, sales and order processing.
• Coordinating installations and branch operations.
• Maintaining high standards of customer service; monitoring stock and deliveries.
• Hands-on role with manual handling as needed.

Skills

Leadership

Customer service

Organisational skills

Communication

Sales oriented

MS Office

Driving licence

Tools

Order management systems

Microsoft Office

Job description

Branch Manager at Access Garage Doors Ltd

£38,000 + Bonus Scheme + Company Car

Access Garage Doors are one of the South East's longest-established and most respected garage door and entrance door specialists, proudly serving customers since 1976.

As the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an experienced and motivated Branch Manager to lead our Watford branch. This is a varied, hands-on role where you'll oversee the day-to-day running of the branch, manage a small team, support customers, and help drive continued growth and success.

This is an excellent opportunity for someone with leadership experience who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and wants to join a stable, well-established and growing company.

What We Offer

• Performance related bonus scheme
• Company car
• Company mobile phone
• Company pension
• Friendly and supportive team environment
• Full training provided

The Role / Responsibilities

• Overseeing the day-to-day running of the Watford branch
• Managing and supporting a small team
• Handling customer enquiries, sales and order processing
• Coordinating installations and branch operations
• Maintaining high standards of customer serviceMonitoring stock and delivered goods
• This is a hands-on role and will involve manual handling and heavy lifting

What We're Looking For

• Previous management, supervisory or team leadership experience
• Strong customer service and communication skills
• Organised and able to manage multiple tasks effectively
• Confident dealing with customers, suppliers and colleagues
• Sales-focused with a proactive attitude
• Comfortable using email, Microsoft Office and order management systems
• Able to lead by example in a hands-on working environment
• Strong attention to detail and problem-solving skills
• Full UK driving licence (maximum 3 points)
• Experience within garage doors, construction, builders merchants, home improvements or trade-related industries
• Experience scheduling installations or coordinating operational teams
• Knowledge of stock handling and goods checking

Working Hours

• Monday - Friday: 7.30am -5pm
• Saturday: 9am - 12.30pm on a rota basis

If you're looking for a long-term opportunity with a respected and growing company, we'd love to hear from you.