Branch Manager

Total Plumbing; Port Talbot; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Company Car/Car Allowance

Profit Sharing Bonus Scheme

Discount portal and holiday offers

Employee care helpline and digital GP

Staff discount scheme

Private Health Care

Death in Service

Formal training and career progression

Job summary

LBS Builders Merchants - Port Talbot is seeking an experienced Branch Manager to take full responsibility for the efficient, profitable, and customer-focused running of our Port Talbot branch. Reporting to the Regional Operations Manager, you will lead by example, driving performance and ensuring compliance.

You will manage purchasing, stock, merchandising, and the team, delivering against financial targets while maintaining health and safety standards.

Qualifications

• Proven management experience in builders’ merchant, retail, or trade.
• Strong leadership skills to inspire and develop a team.
• Excellent commercial awareness and financial acumen.
• Customer-first mindset with strong communication and problem-solving skills.
• Organised, proactive, and able to deliver results under pressure.

Responsibilities

• Oversee day-to-day branch operations across all processes.
• Lead, motivate, and develop the team to hit sales and service targets.
• Build relationships with customers and suppliers and resolve issues.
• Drive sales growth by identifying opportunities and customer needs.
• Manage purchasing, stock control and merchandising for efficiency.
• Deliver against financial targets and profitability.
• Maintain health & safety, compliance, and company policy.
• Support staff through recruitment, induction, and reviews.

Skills

Leadership

Customer focus

Financial acumen

Team development

Organisational skills

Job description

Location: LBS Builders Merchants - Port Talbot

We are looking for an experienced and motivated Branch Manager to take full responsibility for the efficient, profitable, and customer-focused running of our branch. Reporting to the Regional Operations Manager, you will lead by example, driving performance, ensuring compliance, and delivering outstanding results.

Key Responsibilities

• Oversee the day-to-day running of the branch, ensuring smooth operations across all processes and procedures.
• Lead, motivate, and develop your team to achieve sales, service, and performance targets.
• Build and maintain strong relationships with customers and suppliers, resolving issues effectively.
• Drive sales growth by identifying new opportunities, markets, and customer needs.
• Manage purchasing, stock control, and merchandising to maximise efficiency and minimise wastage.
• Deliver against financial targets, ensuring strong cash flow and profitability.
• Maintain high standards of Health & Safety, compliance, and company policy throughout the branch.
• Support staff through recruitment, induction, training, and regular performance reviews.

What We’re Looking For

• Proven management experience, ideally in a builders’ merchant, retail, or trade environment.
• Strong leadership skills with the ability to inspire and develop a team.
• Excellent commercial awareness and financial acumen.
• A customer-first mindset with strong communication and problem-solving skills.
• Organised, proactive, and able to deliver results under pressure.

Why join us?

This is a fantastic opportunity to a leading name in the Welsh building supplies sector with a strong reputation for customer service. You'll be joining a supportive & collaborative team and a business that values growth, development, and success.

Some of the benefits of working for us include Company Car/Car Allowance, Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Private Health Care, Death in Service, formal training and career progression opportunities.

Hours of work: An average of 41.25 hours per week, Monday to Friday between 7.30am - 4.30pm. No weekends!

Salary: Depending on Experience

Interested?

If you’re ready to take ownership of a branch, lead a successful team, and make a real impact, we’d love to hear from you.

Branch Manager

Port Talbot, Neath Port Talbot,

SA13 1RU

Depending on Experience

Permanent - Full-time

Closing date: 27/11/2026

Job reference: ZR1714844PorBM