Branch Manager

Huws Gray Limited; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Company car or cash alternative

Lucrative bonus potential

Pension scheme (Employee 5%, Employer

Private medical insurance

Life assurance (3x basic salary)

Enhanced sick pay after probation

Discounts on retailers and restaurants

Colleague discounts across group

Training and development programmes

Job summary

Huws Gray Limited is seeking a Branch Manager in the United Kingdom to drive branch profitability and lead a high-performing team. You will manage costs, coach staff, and build strong relationships with customers and suppliers while upholding health and safety standards.

You will interpret financial data and KPIs to improve margins and deliver customer-focused service. This role rewards leadership, collaboration, and a proactive approach to continuous improvement across our branch network.

Qualifications

• Proven leadership experience, gained in a Builders Merchants.
• Strong commercial acumen and ability to interpret P&L.
• Excellent communication skills with the ability to inspire and influence.
• Proactive, problem-solving mindset and adaptability.
• Commitment to operational excellence and customer service.

Responsibilities

• Take full accountability for branch P&L, driving profitability through cost control and margin improvement.
• Lead, motivate, and develop your team to deliver outstanding performance.
• Build strong relationships with customers, suppliers, and internal stakeholders.
• Ensure health & safety compliance and operational standards are met.
• Deliver sales growth through proactive customer engagement and local market awareness.
• Interpret and act on financial data, KPIs, and management accounts.
• Champion company values and foster a culture of continuous improvement.

Skills

Leadership

P&L management

Customer service

Communication

Problem solving

Team development

Job description

As Branch Manager, you'll be the driving force behind your branch's success. You'll lead by example, inspire your team, and deliver exceptional customer service while achieving key business metrics. From managing profitability to developing your team, this is a role where your leadership truly makes a difference.

What you'll do:

• Take full accountability for branch P&L, driving profitability through cost control and margin improvement
• Lead, motivate, and develop your team to deliver outstanding performance
• Build strong relationships with customers, suppliers, and internal stakeholders
• Ensure health & safety compliance and operational standards are met
• Deliver sales growth through proactive customer engagement and local market awareness
• Interpret and act on financial data, KPIs, and management accounts
• Champion company values and foster a culture of continuous improvement
• Proven leadership experience, gained in a Builders Merchants
• Strong commercial acumen and ability to interpret P&L
• Excellent communication skills with the ability to inspire and influence
• A proactive, problem-solving mindset and adaptability
• Commitment to operational excellence and customer service

Be Part of Something Bigger at Huws Gray. We're the Huws Gray Group, a leading name in builders' merchants, supporting communities across the UK with everything they need to build, improve, and create. Our success is built on our people, and now we're looking for a Branch Manager to join us and take the lead.

Benefits

• Competitive salary
• Company car or cash alternative
• Lucrative bonus potential
• A strong annual leave allowance, alongside your bank holidays
• Pension scheme (Employee 5%, Employer 4%)
• Private medical insurance
• Life assurance (3x basic salary)
• Enhanced company sick pay after probation
• Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
• Colleague discount across our group brands
• Access to Digital GP, Tech Scheme, Holiday Purchase, Cycle to work and Healthcare Plans amongst others
• Training and development programmes to support your growth

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace. If you need any adjustments to support you through the application or interview process, please let us know.

Join us and be part of a team that values leadership, collaboration, and making a real difference every day.