Branch Manager

LBS Builders Merchants Limited; Port Talbot; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

Company Car/Car Allowance

Profit Share Bonus Scheme

Online discount portal

Employee Care Helpline and digital GP

Private Health Care

Death in Service

Training and career progression

Job summary

LBS Builders Merchants Limited in Port Talbot is seeking an experienced Branch Manager to run the branch with a focus on service, efficiency, and profitability. You will lead by example, manage day-to-day operations, and ensure strong cash flow while delivering outstanding customer care.

You will develop your team, meet sales targets, maintain Health & Safety standards, and build lasting relationships with customers and suppliers.

Qualifications

• Proven management experience in a builder's merchant, retail or trade environment.
• Strong leadership and people development skills.
• Excellent commercial awareness and financial acumen.
• Customer-first mindset with strong communication and problem-solving.

Responsibilities

• Oversee day-to-day branch operations and processes.
• Lead, motivate and develop the team to hit sales and service targets.
• Build and maintain strong relationships with customers and suppliers.
• Identify new opportunities to drive sales and growth.
• Manage purchasing, stock control and merchandising for efficiency.
• Deliver against financial targets and maintain cash flow.
• Maintain high Health & Safety standards and policy compliance.
• Recruit, induct and conduct regular performance reviews.

Skills

Management experience

Leadership

Commercial awareness

Customer-focused

Organised

Job description

Location: LBS Builders Merchants - Port Talbot

We are looking for an experienced and motivated Branch Manager to take full responsibility for the efficient, profitable, and customer-focused running of our branch. Reporting to the Regional Operations Manager, you will lead by example, driving performance, ensuring compliance, and delivering outstanding results.

Key Responsibilities

• Oversee the day-to-day running of the branch, ensuring smooth operations across all processes and procedures.
• Lead, motivate, and develop your team to achieve sales, service, and performance targets.
• Build and maintain strong relationships with customers and suppliers, resolving issues effectively.
• Drive sales growth by identifying new opportunities, markets, and customer needs.
• Manage purchasing, stock control, and merchandising to maximise efficiency and minimise wastage.
• Deliver against financial targets, ensuring strong cash flow and profitability.
• Maintain high standards of Health & Safety, compliance, and company policy throughout the branch.
• Support staff through recruitment, induction, training, and regular performance reviews.

What we're looking for

• Proven management experience, ideally in a builder's merchant, retail, or trade environment.
• Strong leadership skills with the ability to inspire and develop a team.
• Excellent commercial awareness and financial acumen.
• A customer-first mindset with strong communication and problem-solving skills.
• Organised, proactive, and able to deliver results under pressure.

Why join us

This is a fantastic opportunity to a leading name in the Welsh building supplies sector with a strong reputation for customer service. You'll be joining a supportive & collaborative team and a business that values growth, development, and success.

Some of the benefits of working for us include Company Car/Car Allowance, Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Private Health Care, Death in Service, formal training and career progression opportunities.

Hours of work: An average of 41.25 hours per week, Monday to Friday between 7.30am - 4.30pm. No weekends!

Salary: Depending on Experience

If you're ready to take ownership of a branch, lead a successful team, and make a real impact, we'd love to hear from you.