Branch Manager

Epwin Group PLC; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company pension

Lifeworks benefits

Monthly awards

Training & development

Cycle to Work

Job summary

Epwin Group PLC's NuStock division seeks a Branch Manager for our Glasgow trade counter branches. You will lead the branch team to deliver excellent customer service, maintain high standards in the trade counter and warehouse, and drive performance against targets.

The ideal candidate has strong leadership, a decisive and customer-focused approach, a full valid driving license (forklift training provided if needed), and good IT skills.

Qualifications

• Strong leadership and decisiveness to manage a branch team.
• Customer-focused approach with ability to deliver excellent service.
• Proficient IT skills and ability to use branch systems.

Responsibilities

• Lead the branch team to provide excellent customer service.
• Maintain high standards in the trade counter area and warehouse.
• Lead by example and coach team members to meet targets.
• Ensure health and safety compliance.
• Drive branch performance and mentor staff.

Skills

Strong leadership

Decisive

Customer-focused

IT literate

Full driving licence

Tools

Forklift training (optional)

Job description

Our 4 trade counter branches are located primarily in the North East, all supplying plastic building products to the trade. As part of the Epwin Group Plc, an industry-known figure, NuStock is proud to be part of a much larger family of successful businesses.

Our branches are a busy and thriving environment where we put our customers at the core of everything we do. We’re looking for a new member of the team who can deliver exceptional customer service with a spring in their step and a smile on their face.

We always ensure that each new member of our team receives a thorough induction, ensuring you get to know all areas of our business, the job role, and our wide range of products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development. We also fully support those who wish to obtain formal qualifications through the Apprenticeship Scheme, with on the job learning available.

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Manager:

• Leads the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Ensure health and safety compliance.
• Lead by example.
• Lead the branch team to achieve branch performance targets.
• Has mentoring and coaching skills to bring the best out of your team.

Our ideal Branch Manager:

• Will be a strong leader with sound commercial awareness.
• Will be decisive.
• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided

What you’ll get

• A competitive salary with the potential to earn a performance related bonus.
• 24 days annual leave, plus statutory bank holidays.
• 44 hour per week contract.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “Lifeworks” which entitles the employee to discounts at many high‑street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.

The Company

Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector.
We are one of the UK’s largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector.
The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components.
At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We take pride in our people

At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We’re interested in our future, constantly investing and innovating in new products, processes and our employee’s and we like to give back to our employee’s as much as they give us.

The Benefits

Telus Health (Lifeworks) is a confidential employee support platform to help employees and their family’s deal with life challenges.

Holidays

Your holiday entitlement will be detailed in your contract of employment.

Cycle to Work

Obtain a bike and/or cycling accessories to use for cycling to work whilst making income tax and National Insurance savings.