Branch Manager

Epwin Group PLC; Newcastle upon Tyne; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

24 days annual leave

Company pension

Lifeworks employee benefits

Monthly awards

Training and development

Job summary

Epwin Group PLC is seeking a Branch Manager in the United Kingdom. You will lead the branch team to deliver excellent customer service, maintain standards in the trade counter and warehouse, and ensure health and safety compliance while driving the team toward performance targets.

The role requires a strong leader with commercial awareness, a full driving license, IT literacy, and a willingness to train for forklift operation if needed.

Qualifications

• Strong leadership and commercial awareness.
• Decisive and energetic with a can-do attitude.
• Friendly, welcoming with energy to meet customer needs.
• Full valid driving license; forklift license preferred but training provided.

Responsibilities

• Lead the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Work within a small team with a can-do attitude.
• Ensure health and safety compliance.
• Lead by example.
• Lead the team to achieve branch performance targets.
• Mentor and coach team members.

Skills

Leadership

Customer service

Health & safety

Team management

IT literacy

Forklift license

Tools

Forklift license

Job description

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful businesses.

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Manager

• Leads the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Ensure health and safety compliance.
• Lead by example.
• Lead the branch team to achieve branch performance targets.
• Has mentoring and coaching skills to bring the best out of your team.

Our ideal Branch Manager

• Will be a strong leader with sound commercial awareness.
• Will be decisive.
• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided

What you’ll get

• A competitive salary with the potential to earn a performance related bonus.
• 24 days annual leave, plus statutory bank holidays.
• 44 hour per week contract.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.

The Company

Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector.
We are one of the UK’s largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector.
The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components.
At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We take pride in our people

At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We’re interested in our future, constantly investing and innovating in new products, processes and our employee’s and we like to give back to our employee’s as much as they give us.

The Benefits

Telus Health (Lifeworks) is a confidential employee support platform to help employees and their family’s deal with life challenges.

Holidays

Your holiday entitlement will be detailed in your contract of employment.

Cycle to Work

Obtain a bike and/or cycling accessories to use for cycling to work whilst making income tax and National Insurance savings.