Branch Manager

ISS Healthcare; Hertford; On-site; GBP 45,000 - 58,000; Full time

Benefits offered by this job

25 Days Holiday

Occupational Maternity Pay & Adoption

Occupational Paternity Pay*

Death in Service Payment*

Occupational Sick Pay

Job summary

Care by Us in Hertfordshire is seeking a Branch Manager to lead operations across 3 Extra Care Schemes. You will oversee day-to-day activity, build a capable care team, and ensure regulatory compliance and quality across all services.

We offer pathways for development within the CCH Group, with a focus on meaningful, community-based care and professional growth for a dedicated manager.

Qualifications

• Efficient, organised and experienced manager with strong leadership.
• Solid understanding of statutory and regulatory framework.
• Good budget, business management and commercial skills.

Responsibilities

• Manage across 3 Extra Care Schemes and day-to-day activity.
• Grow a successful care team delivering personal care services.
• Ensure appropriate number of qualified care workers and uphold standards.
• Oversee compliance for quality and regulators, including CQC responsibilities.

Skills

People management

Budget management

Commercial awareness

Job description

Branch Manager x2 positions - across 3 Extra Care Schemes & 4 Schemes

Location: Hertfordshire

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Branch Manager at Care by Us every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

Job Description

What you’ll do

The role of the Branch Manager is to manage across 3 Extra Care Schemes and the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented.

You will also be responsible for compliance for quality internally and for regulators and contract holders.

The role will also assume CQC Registered Manager responsibilities for these scheme.

What you’ll get

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider CCH Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

• 25 Days Holiday
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

What you need

You will need to be an efficient, organised and experienced manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group’s range of services. You will also need good budget, business management and commercial skills to succeed in this role.

Additional Information

Why choose us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey

Care by Us is an Equal Opportunities Employer and part of the CCH Group