Branch Manager

Leightons; Christchurch; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Staff Discount

Bonus Scheme

Access to Leightons Learning Academy

Contribution towards Gym/Club Memberships

Life Cover 2 x Salary or 4 x Salary if in Pension Scheme

Job summary

Join Leightons Holdings Ltd as a Branch Manager in Christchurch! We seek a qualified Dispensing Optician passionate about leading teams and enhancing customer experiences. In this role, you'll manage customer satisfaction, drive branch performance, and ensure your team is motivated.

Our values emphasize independence and family, promoting a culture of diversity. Benefits include a bonus scheme and gym contribution. Become part of a proud family-business legacy!

Qualifications

• Experience as a Dispensing Optician.
• Strong communication and leadership capabilities.
• Ability to set and achieve business goals.

Responsibilities

• Manage customer relationships and satisfaction.
• Promote strategies to enhance branch performance.
• Guide and motivate the team.
• Set realistic business goals.

Skills

Communication skills

People management

Commercial mindset

Education

Qualified Dispensing Optician

Fully Registered with the GOC

Job description

Branch Manager

Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management? Leightons Opticians and Hearing Care are actively searching for a Branch Manager to join our wonderful team situated in Christchurch.

Location

Christchurch

Reports To

Area Manager

A bit about us

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family‑owned and family run and believe our people are the key to success and longevity. Leightons has grown to have 35 stores, all special and unique – 29 fully owned, 4 franchises and 2 JVPs.

The role

As Branch Manager, you will report directly into the Area Manager with the goal of enhancing branch growth whilst maintaining staff and customer relationships. Core responsibilities behind the position will include:

• Managing the customer relationships, ensuring customer levels of satisfaction remain at their targeted level
• Deliver business results by promoting strategies within branch to enhance performance
• Planning for the future. Setting and achieving realistic business goals by establishing priorities, actions and milestones
• Guiding your team, ensuring they remain motivated and continue to excel within their defined roles

Eligibility

This is an ideal position for an experienced Dispensing Optician with a strong commercial mindset. You will need to possess strong communication skills with a strong aptitude for people management, ensuring you are able to lead, motivate and guide the team.

Requirements

• Qualified Dispensing Optician
• Fully Registered with the GOC

Benefits

• Staff Discount
• Bonus Scheme
• Access to Leightons Learning Academy
• Contribution towards Gym/Club Memberships
• Life Cover 2 x Salary or 4 x Salary if in Pension Scheme

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).