Branch Manager

Travel Trade Recruitment Limited; Basingstoke; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading travel recruitment agency is seeking a Travel Branch Manager in Basingstoke. The role involves creating and selling travel packages, maximizing revenue through cross-selling, and ensuring exceptional customer service. Candidates should possess strong communication skills and a background in travel. The position offers a salary between £28,000 and £32,000, along with benefits such as holiday leave and opportunities for professional development.

Benefits

20 days holiday plus bank holidays

Company Uniform

Company Pension Scheme

Opportunities for progression and ongoing training

Opportunities for Familiarisation Trips and Events

Qualifications

• Exceptional interpersonal skills and a can-do attitude.
• Strong focus on targets and team collaboration.

Responsibilities

• Act as a true ambassador for the company.
• Create and sell package and luxury holidays/flights.
• Maximise revenue through cross-selling.
• Perform general administration tasks.

Skills

Good communication skills

Strong customer focus

Good organisational skills

Excellent travel knowledge

Strong computer and written skills

Able to work as part of the team

Able to work in a fast-paced environment

High Level of personal presentation

Job description

Overview

Are you a Travel Branch Manager looking for a new challenge? Be a true ambassador of the company, demonstrating exceptional interpersonal skills, building rapport with all customers and colleagues and always possess a can-do attitude. This role is a full time office based customer facing role.

Responsibilities

• To be a true ambassador of the company, demonstrating exceptional interpersonal skills, building rapport with all customers and colleagues and always possess a can-do attitude
• To create and sell package, tailormade and luxury holidays/ flights to all destinations including holidays in the UK.
• To maximise revenue and profit by cross selling and adding on relevant ancillaries.
• To operate the FE Bureau when required.
• To be target focused
• Perform general administration tasks
• Work with the accounts team at Head Office to ensure payments and made.
• Ability to work well as part of a team, to be open minded towards ideas and views of others as well as welcoming feedback.
• Contribute to building team spirit and be proud of the service you provide.
• This is not an exhaustive list of duties, and you will be expected to perform different tasks as and when required by the business.

Skills Required

• Good communication skills
• Strong customer focus
• Good organisational skills
• Excellent travel knowledge
• Strong computer and written skills
• Able to work as part of the team
• Able to work in a fast-paced environment
• High Level of personal presentation

The Package

• Salary £28,000 - £32,000
• 20 days holiday per year plus bank holidays.
• Company Uniform consisting of blouses for women and shirts for men .
• Company Pension Scheme.
• Opportunities for progression and ongoing training.
• Opportunities for Familiarisation Trips and Events

How to apply

If you would like to apply for the above vacancy please click 'APPLY' or email your cv to (url removed)