Branch Hire Controller - Customer-First Revenue Driver

Vp plc; West of England; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Pension scheme

25 days holiday + bank holidays

Free Tool Hire

Life Assurance 3x salary

Share save scheme

Eye care vouchers

Cycle to work scheme

Health Shield

Zusammenfassung

Brandon Hire Station, part of VP plc, is seeking a Hire Controller at Filton, Bristol. You will be the first point of contact for customers over the counter and by phone, helping drive hire and sales revenue while ensuring smooth branch operations.

You will cover deliveries and collections as needed, check vehicle loading safety, maintain branch presentation, and perform daily compliance and H&S checks. A valid driving licence and local area knowledge are important.

Qualifikationen

• Proven experience delivering excellent customer service.
• Commercial mindset and awareness of service delivery impact.
• Strong communication skills and ability to influence.
• Good attention to detail and IT proficiency.
• Knowledge of local area helps branch operations.
• Valid driving licence is required.

Aufgaben

• Be first point of contact for customers over counter and telephone.
• Maximise hire and sales revenue.
• Cover deliveries and collections when needed.
• Ensure vehicles are loaded safely and in line with procedures.
• Maintain branch presentation and organisation.
• Carry out daily compliance and H&S checks as directed.
• Assist with stock takes as required.

Kenntnisse

Customer service

Commercial mindset

Communication

Attention to detail

IT skills

Local area knowledge

Driving licence

Jobbeschreibung

Brandon Hire Station, part of VP plc, is seeking a Hire Controller at Filton, Bristol. You will be the first point of contact for customers over the counter and by phone, helping drive hire and sales revenue while ensuring smooth branch operations.

You will cover deliveries and collections as needed, check vehicle loading safety, maintain branch presentation, and perform daily compliance and H&S checks. A valid driving licence and local area knowledge are important.