Tool Hire Branch Operations Lead

MEP Hire

Oxford

Hybrid

GBP 26,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Salary sacrifice pension
25 days annual leave
Bank holidays
Free Tool Hire
Life Assurance 3x salary
Share save scheme
Eye care vouchers
Cycle to work scheme
Learning & Development

Job summary

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers.

We’re actively looking for passionate individuals to join our team, delivering exceptional customer support and maintaining high standards across branches. Join us to contribute to a customer-focused operation, learn through structured in-house and external training, and benefit from a range of

Qualifications

  • Proven experience of delivering excellent customer service.
  • Commercial mind-set and awareness of the importance of service delivery.
  • Effective communicator with ability to influence and empathise.
  • Good attention to detail and IT skills.
  • Knowledge of local area.
  • Knowledge of hire industry desirable but not essential.
  • Knowledge of equipment desirable not essential.

Responsibilities

  • Be the first point of contact for customers over the counter & on the telephone
  • Maximise hire and sales revenue
  • Cover deliveries and collections when essential to business demands
  • Ensure vehicle are always loaded safely and in line with company procedures
  • Responsible for appropriate branch presentation
  • Carry out daily compliance and H&S checks, as directed
  • Assist and attend stock takes as required

Skills

Customer service
Commercial mindset
Effective communication
Attention to detail
IT skills
Local area knowledge
Hire industry knowledge

Job description

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers.

We’re actively looking for passionate individuals to join our team, delivering exceptional customer support and maintaining high standards across branches. Join us to contribute to a customer-focused operation, learn through structured in-house and external training, and benefit from a range of

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