Branch Delivery & Service Champion

Euro Car Parts Ltd.; England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth across UK & Europe

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Ltd. is hiring a Branch Assistant to join our busy branch in the United Kingdom. The role combines customer deliveries, warehouse operations and branch support to ensure an exceptional customer experience on every visit.

You will deliver products on time, assist at the trade counter and support stock movement, with opportunities for career growth across the UK & Europe. A full UK driving licence and customer-service focus are essential.

Qualifications

• Previous experience in delivery driving, warehouse, logistics or branch support.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• Ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• Understanding of Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• Flexible, reliable and team-focused approach.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain excellent shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.
• Follow all Health & Safety procedures within the branch, warehouse and during deliveries.
• Handle stock safely to minimise damage and maintain quality standards.
• Complete mandatory training and compliance activities.
• Support branch audits, operational controls and governance requirements.
• Attend daily team briefings and contribute ideas to improve branch performance.
• Work collaboratively with colleagues across the branch to achieve shared goals.
• Support continuous improvement by helping deliver operational and customer service targets.
• Develop your skills through ongoing learning and training, becoming a valued multi-skilled member of the team.

Skills

Delivery driving experience

Warehouse operations

Customer service

Full UK driving licence

Communication skills

Organisation skills

Health & Safety awareness

IT skills handheld devices

Team player

Tools

Handheld devices

Warehouse systems

Job description

Euro Car Parts Ltd. is hiring a Branch Assistant to join our busy branch in the United Kingdom. The role combines customer deliveries, warehouse operations and branch support to ensure an exceptional customer experience on every visit.

You will deliver products on time, assist at the trade counter and support stock movement, with opportunities for career growth across the UK & Europe. A full UK driving licence and customer-service focus are essential.