Branch Customer Service & Cash Teller

HSBC Group; Cheltenham; On-site; GBP 18,000 - 23,000; Full time

Job summary

HSBC Group is seeking a branch-based, customer facing role that serves as the first point of contact for HSBC customers, delivering a high quality, personalised, friendly and efficient service by pro-actively addressing simple customer needs.

The role primarily handles cash withdrawals and deposits, supports the branch in achieving targets, and promotes multi-channel engagement while ensuring customers are treated fairly and respectfully.

Qualifications

• Customer-facing branch role focused on providing high quality, personalised and friendly service.
• Ability to handle cash withdrawals and deposits efficiently.

Responsibilities

• Deliver service excellence and efficiency
• Protect the Bank
• Promote and deliver Multi-Channel Engagement
• Support the Branch and Identify Customer Opportunities

Skills

Customer service

Cash handling

Job description

HSBC Group is seeking a branch-based, customer facing role that serves as the first point of contact for HSBC customers, delivering a high quality, personalised, friendly and efficient service by pro-actively addressing simple customer needs.

The role primarily handles cash withdrawals and deposits, supports the branch in achieving targets, and promotes multi-channel engagement while ensuring customers are treated fairly and respectfully.