Branch Coordinator

Kinleigh Limited.; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

KFH is seeking a Branch Coordinator to join our Sales and Lettings team in London. You will be the backbone of the branch, handling administration, client communications and coordinating marketing materials to ensure smooth operations.

You'll manage property files, compliance checks and CRM activity, while supporting progression from offers to documentation. A proactive, detail‑driven communicator with experience in fast‑paced estates helps you thrive in our busy office.

Qualifications

• Experience in a fast-paced administrative role, ideally within a London estate agency.
• Excellent organisation and attention to detail.
• Confident communication across face-to-face, phone and email.
• Ability to multitask and maintain a proactive attitude.

Responsibilities

• Handling calls, emails, and messages professionally and efficiently
• Preparing valuation packs, instruction letters, and property marketing materials
• Managing property portals, compliance checks, and ID verification
• Supporting sales and lettings progression including offer registration and documentation
• Coordinating branch keys, petty cash, stationery, and health & safety checks

Skills

Administrative experience

Attention to detail

Communication skills

Multitasking

Proactive attitude

Tools

Reapit CRM

Job description

Crouch End, Haringey, Greater London / Permanent

At KFH we are looking for a Branch Coordinator to join our Sales and Lettings team.

Who are we?

At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

What’s the role?

As a Branch Coordinator, you’ll be the backbone of your branch, supporting both the sales and lettings teams with efficient, responsive, and customer-focused administration. You’ll ensure all branch processes run smoothly, from managing property files and compliance documents to coordinating marketing materials and client communications.

• Handling calls, emails, and messages professionally and efficiently
• Preparing valuation packs, instruction letters, and property marketing materials
• Managing property portals, compliance checks, and ID verification
• Supporting sales and lettings progression including offer registration and documentation
• Coordinating branch keys, petty cash, stationery, and health & safety checks

What can you bring to the role?

• Experience in a fast-paced administrative role, ideally within a London estate agency
• Strong attention to detail and excellent organisational skills to keep everything running smoothly
• Confident communication skills – face-to-face, over the phone, and via email
• A proactive, can‑do attitude and the ability to multitask effectively
• Familiarity with using CRM systems, we’ll support you with training on our system: Reapit

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.