Branch Care Leader: Inspire Teams, Deliver Care

Helping Hand; Rochdale; On-site; GBP 36,000 - 38,000; Full time

Job summary

Helping Hands in Rochdale is seeking a Branch Care Manager to lead delivery of high-quality, personalised care in the local community. You’ll guide and develop your team, uphold safety standards, and contribute to branch growth with heart.

This permanent, full-time role reports to Sue Edge, offers £36,000–£38,000 annually, and requires strong leadership, budgeting, and regulatory knowledge to ensure consistent, compassionate care across services.

Qualifications

• Experience leading teams and driving strong performance.
• Excellent communication and relationship-building skills.
• Strong commercial awareness with budgets and KPIs.
• Solid understanding of regulatory requirements, quality frameworks and compliance best practice.
• Outstanding organisational and planning skills in fast-moving environments.
• Proficient with data and systems to inform decisions.
• Experience working with third-party providers or partners.
• Flexible, adaptable mindset with drive to deliver results.

Responsibilities

• Lead the branch with warmth and clarity, building a high-performing team.
• Ensure customers receive outstanding care across visits, respite and Live-in services.
• Maintain regulatory compliance and drive a right-first-time culture.
• Develop relationships with healthcare professionals, local authorities, GPs and partners.
• Collaborate with Ops, People, Quality, Finance and Marketing to deliver outcomes.
• Monitor performance, manage budgets, and identify efficiency improvements.
• Support Area Care Manager and promote a culture of excellence region-wide.

Skills

Team Leadership

Budget management

Regulatory compliance

Stakeholder management

Communication

Data analytics

Decision making

Adaptability

Job description

Helping Hands in Rochdale is seeking a Branch Care Manager to lead delivery of high-quality, personalised care in the local community. You’ll guide and develop your team, uphold safety standards, and contribute to branch growth with heart.

This permanent, full-time role reports to Sue Edge, offers £36,000–£38,000 annually, and requires strong leadership, budgeting, and regulatory knowledge to ensure consistent, compassionate care across services.