Branch Business Manager

Rubix; Carlisle; On-site; GBP 45,000 - 60,000; Full time

Job summary

Rubix in the United Kingdom is seeking a Branch Business Manager to lead a high‑performing team, drive sales and profit, and deliver customer excellence. You should come from an industrial/engineering background with strong people management and communication skills to execute our business strategy.

You will take responsibility for P&L, recruit and develop staff, and manage commercial and operational performance.

Qualifications

• Proven track record in the business-to-business services market.
• Experience taking personal responsibility for a P&L.
• Strong communication and people management skills.
• Industrial/Engineering background preferred.

Responsibilities

• Drive sales and profit targets across the branch.
• Lead and develop the branch team including recruitment and training.
• Demonstrate leadership in a process-centric transactional business.
• Plan and implement new business to meet demanding customer requirements.
• Manage profit and cost centre performance and accountability.
• Develop commercial sales initiatives to grow the business.
• Cultivate strong customer relationships and service excellence.
• Drive profitable growth with attention to detail and efficiency.
• Apply knowledge of profit engineering contracts and services.
• Collaborate with other functions to support the matrix organisation.

Skills

P&L management

Leadership

Customer service

Business development

Job description

As Branch Business Manager, you will drive productivity to achieve KPIs which include sales and profit through leading your team to achieve customer excellence. You will, ideally, be from an Industrial/Engineering background and will have strong communication and people management experience to help drive the continued successful execution of our business strategy.

Key Responsibilities

• A proven track record in the business-to-business services market and able to demonstrate management skills and team development. Taking personal responsibility of a P&L is essential.
• Management of teams including recruitment, training and development as well as performance management of branch team.
• Demonstrable leadership experience in a process centric transactional business.
• New business planning, development and implementation to demanding customer requirements.
• Profit and cost centre management accountability.
• Commercial Sales development.
• Customer relationship management experience and a strong customer service ethos.
• A conscientious and disciplined attention to detail with the proven ability to drive and deliver profitable growth.
• Demonstrate knowledge and experience of ‘profit engineering’ contracts and services.
• An effective working style to ensure strong and collaborative relationships exist within other business functions - which will be a key to the success of our matrix organisation.
• Demonstrate good interpersonal and communication skills along with experience of leading commercial and operational teams.
• An individual who will gain credibility and win respect across the organisation.
• Process awareness and system skills.
• Confidence with a drive to challenge and develop the performance to the next level.