Branch Banking Advisor — Part-Time

Description This; Penarth; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

25 days holiday

Wellbeing and health options (Wellhub)

Volunteer days

Training & development

Annual performance bonus

Private medical insurance

Pension

Job summary

Nationwide in Penarth is seeking a Customer Representative to support customers in person, over the phone and online, handling everyday banking transactions and guiding customers to digital tools.

This permanent, part-time role offers a 21-hour week, a 45-minute commute limit, comprehensive training in the first three weeks, and a benefits package including holiday allowance and pension.

Qualifications

• Experience in retail banking or customer service is desirable.
• Ability to assist customers in person, over the phone and online.
• Interest in guiding customers to digital banking tools.

Responsibilities

• Assist customers with everyday banking transactions.
• Answer queries and resolve issues in a friendly and professional manner.
• Guide customers to appropriate banking services and digital tools.

Skills

Customer service

Communication

Telephone support

Tools

Digital tools

Job description

Nationwide in Penarth is seeking a Customer Representative to support customers in person, over the phone and online, handling everyday banking transactions and guiding customers to digital tools.

This permanent, part-time role offers a 21-hour week, a 45-minute commute limit, comprehensive training in the first three weeks, and a benefits package including holiday allowance and pension.