Branch Assistant

TN United Kingdom; Woking; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a passionate team in creating an inspiring shopping experience. This role emphasizes exceptional customer service and creativity, allowing you to drive performance through strong leadership and business acumen. With opportunities for personal commission and a generous benefits package, including a staff discount and health insurance, this position offers a rewarding career path. If you are a proactive leader with a passion for retail and customer satisfaction, this is the perfect opportunity for you.

Benefits

Generous Staff Discount

Share Save Scheme

Pension

Life Assurance

Health Insurance

Holiday Entitlement Increasing with Service

Personalized Growth Plans

Training Opportunities

Qualifications

• Retail experience with full P&L responsibility.
• Proven track record of delivering exceptional customer service.

Responsibilities

• Lead and motivate a team to exceed sales and profit targets.
• Create business plans and seek continuous improvement.

Skills

Retail Management

Customer Service

Team Leadership

Business Acumen

P&L Responsibility

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

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Store Manager Role

As Store Manager, you’ll ensure your store is an inspiring place to shop, providing customers with an amazing choice and friendly, knowledgeable service. You will lead and motivate a close-knit team, supporting, training, and developing them with the tools needed to exceed sales and profit targets through exceptional customer service. Our approach emphasizes great service over hard selling, and an interest in creativity or interior design is beneficial in helping customers visualize their projects using in-store technology.

You will create the business plan, develop your team, and seek continuous improvement as an individual, team, and store. We value ambition from Store Managers who aspire to make their store and team the best.

Daily tasks vary; you might get creative or assist traders. Physical tasks like lifting tiles and managing deliveries are also part of the role.

Who You Are

You have retail experience with full P&L responsibility and a proven track record of delivering exceptional customer service and financial results. You understand that sales are driven by service and prioritize great customer experiences.

You are commercially aware, possess strong business acumen, and can differentiate your store from competitors. You are a proactive leader who drives performance through clear leadership, coaching, and people management.

What We Offer

In a culture that recognizes hard work and rewards results, you will benefit from uncapped personal commission and a company bonus scheme, significantly increasing your earnings.

Additional benefits include a generous staff discount, Share Save scheme, pension, life assurance, health insurance, holiday entitlement increasing with service, and various other perks. We support internal talent development with personalized growth plans and training opportunities. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.