Branch Manager - Heritage Bank, Warwick Branch

TN United Kingdom; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bank is seeking a passionate Branch Manager for its Warwick location. The role involves managing operations, fostering customer relationships, and leading a team to achieve strategic goals. Ideal candidates will have financial services experience and a commitment to customer outcomes.

Benefits

Career Growth

Financial Discounts

Wellness Initiatives

Community Engagement

Qualifications

• Experience in cash handling, reconciliation, digital systems, and customer service.
• Front-line supervisory experience in financial services.

Responsibilities

• Managing the day-to-day operations of the branch.
• Developing and coaching team members to achieve strategic goals.

Skills

Customer Service

Leadership

Communication

Job description

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Branch Manager - Heritage Bank, Warwick Branch, Warwick

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Client:

Heritage and People's Choice

Location:

Warwick, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0b676b1e5e57

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

About the role:

We have an exciting opportunity for a Branch Manager to lead our Heritage Bank, Warwick Branch.

As a Branch Manager, you are aligned with the organizational strategy of being passionate about helping people. You will have the time to do the relationship-building activities that make a genuine difference to our customers (we call them “members”), ensuring that you are well placed to deliver personalized and appropriate services and products to support their goals and needs. A key focus is the ongoing skill development of your team through positive, consultative, and comprehensive coaching and leadership. You will also be responsible for contributing to our success through business development and community engagement.

Your existing skills and experience will be complemented by a range of in-house training programs that will ensure you are fully competent in all transactional functions, have a robust understanding of all compliance requirements, and a comprehensive knowledge of Heritage Bank’s range of services and products.

What you’ll be doing:

• Managing the day-to-day operations of the branch and fostering a positive customer service experience.
• Developing and coaching team members to achieve the team's strategic goals while completing operational tasks.
• Completing in-house training to be fully competent in all transactional functions, compliance, and Heritage Bank’s products and services.

About you:

We are seeking leaders driven by achieving positive customer outcomes. You should be a confident communicator with a genuine passion for helping people. Experience in cash handling, reconciliation, digital systems, and customer service, along with prior banking experience, is highly regarded.

The successful candidate will demonstrate:

• Front-line supervisory experience in financial services.
• Leadership by example and active contribution to branch operations.
• A passion for helping people and making a positive impact.
• Ability to thrive in a fast-paced environment and manage multiple tasks.
• Responsibility for team outcomes and influencing development.

Why you’ll love working here!

Join People First Bank, a member-owned institution with approximately 720,000 members and 1,900 employees, committed to prioritising people. We offer a supportive environment, development opportunities, and benefits such as career growth, financial discounts, wellness initiatives, and community engagement.

Next Steps:

If you’re interested, click ‘Apply Now’ and submit your CV and cover letter. Applications close at 8 am on Wednesday, 21 May 2025. For questions, contact the Talent Acquisition Team at [emailprotected]. We support diversity and inclusion and are happy to accommodate adjustments in our process.