Branch Assistant

TN United Kingdom; Crawley; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in a retail environment. This role offers the opportunity to inspire creativity and excellent customer service while driving sales and managing store operations. With a focus on personal development and a culture that rewards hard work, you'll enjoy benefits like uncapped commission and a generous staff discount. If you're passionate about retail and have a knack for leadership, this position could be your next career step.

Benefits

Generous Staff Discount

Share Save Scheme

Pension and Life Assurance

Health Insurance

Holiday Entitlement Increasing with Service

Extensive Training and Development

Qualifications

• Proven track record in retail with full P&L responsibility.
• Strong customer service focus with a passion for team development.

Responsibilities

• Lead and motivate a team to exceed sales and profit targets.
• Create business plans and manage all aspects of the store.

Skills

Retail Management

Customer Service

Team Leadership

Business Acumen

Creativity

Education

Retail Management Experience

P&L Responsibility

Job description

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As Store Manager, you’ll ensure your store is an inspiring place to shop, offering an amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them with the tools needed to exceed sales and profit targets through excellent customer service. Remember, we prioritize great service over hard selling, and an interest in creativity or interior design is beneficial as you help customers visualize their projects using in-store technology.

As Store Manager, you’ll create business plans and develop your team to increase sales margins. You’ll manage all aspects of your store and constantly seek improvements, aiming for your store and team to be the best. We value ambition and drive.

No two days are the same; you might be getting creative or assisting with traders, lifting tiles, or putting away deliveries.

Who you are

You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales stem from service and prioritize excellent customer experiences.

You are commercially aware, with the business acumen to stay ahead of competitors and differentiate your store. You are a passionate, proactive role model, capable of leading your team through clear leadership, coaching, and people management.

What we’ll do for you

In a culture that recognizes hard work and rewards great results, you will benefit from uncapped personal commission and company bonus schemes, significantly increasing your base wage.

Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, holiday entitlement increasing with service, and various other perks. We are committed to internal promotion, supporting your career development through tailored plans and extensive training. Flexibility to cover store hours, including weekends, is required, but there’s no evening work or work on Christmas Eve or Boxing Day.