Branch Assistant

Epwin Group; Perth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

24 days annual leave

Company pension

Generous staff discount

TELUS benefits enrolment

Monthly awards

On‑the‑job training

Job summary

Epwin Group is seeking a Branch Assistant to join our busy trade counter environment. You will work with the team to deliver excellent customer service, help maintain branch and warehouse standards, and support with health and safety compliance and multi-drop deliveries.

A friendly, can-do attitude, a valid driving licence, and IT literacy are essential. Full training will be provided, with potential forklift training; experience in a trade counter role is advantageous.

Qualifications

• Experience in a trade counter environment is preferred but not essential.
• Must have a full valid driving license.
• Forklift license would be preferable but training will be provided.
• Good IT literacy and organisational skills.

Responsibilities

• Provide excellent customer service as part of the team.
• Maintain high standards at the trade counter and in the warehouse; help with health and safety compliance and multi‑drop deliveries.
• Support Branch Manager and team to achieve branch targets; cover shifts when required.
• Be friendly, energetic and versatile to assist in all aspects of running the branch.

Skills

Customer service

Teamwork

Driving license

IT literate

Health & Safety

Organisational skills

Flexibility

Job description

EPW2

As part of the Epwin Group, we’re proud to be part of a much larger successful family of businesses.

Our branches are a busy trade environment, and we pride ourselves on our knowledgeable and friendly teams – it’s one of the main reasons our customers return day after day! If you have an ambitious and enthusiastic outlook, we’d love to hear from you. You can expect a thorough company induction, supported every step of the way whilst you familiarise yourself with our business, the role and the products. With a blend of both hands‑on and digital e-learning modules, we’re committed to supporting your career development.

Our trade counters Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can‑do, will‑do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse. Has a can‑do/will‑do attitude and able to work within a small team. Assist with health and safety compliance. Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets. Provide cover in the branch when required.
• Our ideal Branch Assistant: Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require. Be versatile and prepared to assist in all aspects of running the branch. Must have a full valid driving license.
• A forklift truck license would be preferable but if not, training will be provided. Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.

Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.

• Full training will be provided
• Previous driving experience
• What you’ll get 24 days annual leave, plus statutory bank holidays.
• Company pension.
• Generous staff discount.
• The chance to join a vibrant, progressive company that looks after their people. The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group. Enrolment within “TELUS” which entitles the employee to discounts at many high‑street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions. On the job and on‑line training.

We invest in our people.