Boutique Stylist: Create Inspiring Customer Experiences

URBN Urban Outfitters, Inc.; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discount off URBN brands

Season ticket loan

Cycle to work scheme

Continued development

Job summary

URBN Urban Outfitters, Inc. is seeking a storefront team member in London to deliver a unique customer experience while upholding store operations and goals. You will engage customers, build relationships and drive sales in a fast-paced retail environment.

Responsibilities include greeting customers, assisting with merchandising, processing transactions, and maintaining the cash wrap and fitting rooms. Flexibility to work nights, weekends and holidays is required.

Qualifications

• Strong customer service experience and genuine relationship building.
• Willingness to work nights, weekends and holidays as required.
• Ability to thrive in a fast-paced retail environment and maintain brand standards.

Responsibilities

• Greet customers and build genuine relationships to drive sales.
• Assist with store merchandising and maintain cleanliness and stock.
• Handle transactions accurately and educate customers on returns and policies.
• Support cash wrap operations and train new stylists on Register University.
• Protect company policies, loss prevention measures and store standards.

Skills

Energy and happiness

Customer service

Relationship building

Clear communication

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. is seeking a storefront team member in London to deliver a unique customer experience while upholding store operations and goals. You will engage customers, build relationships and drive sales in a fast-paced retail environment.

Responsibilities include greeting customers, assisting with merchandising, processing transactions, and maintaining the cash wrap and fitting rooms. Flexibility to work nights, weekends and holidays is required.