Boutique Luxury Sales & Client Relations Pro

Richemont; Bicester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Montblanc boutique ambassador in the United Kingdom welcomes clients, introduces the heritage of our Maison, and upholds an exemplary level of customer experience and performance. You will set a high standard daily and contribute to a smooth, luxurious journey.

A key focus is CRM activity and cultivating a loyal client-base for both the brand and boutique. Proactivity, genuine relationship building, teamwork, and a second language are valued to support an internationally diverse client base.

Qualifications

• Strong communication skills with clients from diverse backgrounds.
• Proactive and capable of taking initiative in a busy retail environment.
• Calm under pressure and attentive to client needs.

Responsibilities

• Welcome clients to the Montblanc boutique and present the heritage of the Maison.
• Drive CRM activity and cultivate a loyal client base for the brand and boutique.
• Work with the team to meet KPI and sales targets in a fast-paced luxury retail setting.

Job description

Montblanc boutique ambassador in the United Kingdom welcomes clients, introduces the heritage of our Maison, and upholds an exemplary level of customer experience and performance. You will set a high standard daily and contribute to a smooth, luxurious journey.

A key focus is CRM activity and cultivating a loyal client-base for both the brand and boutique. Proactivity, genuine relationship building, teamwork, and a second language are valued to support an internationally diverse client base.