Travel Support

Remotetravelcareers; Manchester; Remote; GBP 26,000 - 38,000; Full time

Job summary

Remotetravelcareers is seeking a remote Travel Support representative to assist customers with travel bookings, confirmations, and guidance to improve their travel experience. You will handle bookings for flights, hotels, and transportation, and respond via phone, email, or chat.

This role offers remote work with either full-time or part-time options. No on-site requirements are stated, and prior hospitality experience is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication

Customer service

Computer usage

Organization

Attention to detail

Friendly attitude

Patience

Hospitality experience

Tools

Online booking systems

Job description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time