Travel Support

Remotetravelcareers; Glasgow; Remote; GBP 20,000 - 26,000; Full time

Job summary

Remotetravelcareers is seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide guidance to enhance each client’s journey.

You’ll support customers via phone, email, or chat, answer basic questions, update reservations, and ensure accuracy while keeping a friendly, patient, and organized approach.

Qualifications

• Excellent communication and customer service skills.
• Comfortable using computers and online booking systems.
• Strong organization and attention to detail.
• Friendly, patient, and helpful with customers.
• Previous customer service or hospitality experience is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support via phone, email, or chat.
• Answer basic travel questions and guide customers to options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication

Customer service

Organization

Patience

Hospitality experience

Tools

Booking systems

Support tools (phone/chat)

Job description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time