Booking Operations Coordinator - Travel Admin

Inntravel Limited; Whitwell-on-the-Hill; Hybrid; GBP 15,000 - 22,000; Full time

Job summary

Inntravel Limited is seeking a dedicated bookings administrator to support customer bookings throughout their lifecycle. The role focuses on data accuracy, supplier liaison, and CRM management, with minimal customer-facing duties.

Hybrid role with 2 mandatory office days in Whitwell-on-the-Hill; transport is essential due to remote location. Temporary 6-month contract, 4 days a week possible, starting 16 November 2026.

Qualifications

• Experience in an administrative support role.
• Excellent data entry with high attention to detail.
• Experience with CRM systems and database management.
• Ability to manage multiple tasks and priorities effectively.
• Strong organisational and time-management skills.
• Experience liaising with suppliers, partners or third-party providers.
• Proficient with Microsoft Office applications (Outlook, Excel, Word).
• Experience in travel industry is advantageous but not essential.

Responsibilities

• Process and maintain booking records in internal systems.
• Enter customer, supplier and booking data accurately.
• Update notes and records after supplier responses or changes.
• Monitor queues and inboxes to meet deadlines.
• Handle booking amendments, cancellations and admin requests.
• Create and organise booking documentation across the customer journey.
• Perform regular data quality checks across systems.
• Maintain CRM and supplier records with accuracy.
• Record all interactions and booking activity accurately.
• Support data cleansing and CRM maintenance.

Skills

Data entry

CRM systems

Organisational skills

Time management

Supplier liaison

Microsoft Office (Outlook, Excel, Word

Tools

CRM systems

Microsoft Office

Outlook

Excel

Word

Job description

Inntravel Limited is seeking a dedicated bookings administrator to support customer bookings throughout their lifecycle. The role focuses on data accuracy, supplier liaison, and CRM management, with minimal customer-facing duties.

Hybrid role with 2 mandatory office days in Whitwell-on-the-Hill; transport is essential due to remote location. Temporary 6-month contract, 4 days a week possible, starting 16 November 2026.