Hybrid Group Sales Administrator - Travel Booking Ops

Travelodge; Thame; Hybride; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Hotel discounts

Contributory pension

25 days holiday

Annual bonus

Learning and career development

Résumé du poste

Travelodge in Thame is seeking a Group Sales Administrator to provide efficient administrative support to the Group Sales team in a fast-paced, target-driven environment. You will update bookings in the OPERA system and CRM, liaise with customers to collect rooming lists, and ensure bookings are current before guest stays.

We value strong attention to detail, excellent organisation, and the ability to work under pressure.

Qualifications

• Strong attention to detail and accuracy in bookings
• Excellent organisational skills and ability to manage multiple tasks
• Comfort calling customers to resolve queries and secure payments

Responsabilités

• Update bookings in OPERA and CRM accurately
• Liaise with customers to receive and enter rooming lists
• Ensure all bookings are current ahead of guest stays
• Conduct quality checks to meet productivity standards

Connaissances

Attention to detail

Organisational skills

Communication (verbal)

Communication (written)

Outils

OPERA booking system

CRM software

Description du poste

Travelodge in Thame is seeking a Group Sales Administrator to provide efficient administrative support to the Group Sales team in a fast-paced, target-driven environment. You will update bookings in the OPERA system and CRM, liaise with customers to collect rooming lists, and ensure bookings are current before guest stays.

We value strong attention to detail, excellent organisation, and the ability to work under pressure.