Bonded Warehouse Operations Lead

dnata; Ringway; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Free meals on site

Health plan

Cycle to work scheme

Refer a Friend scheme

Learning/apprenticeship programme

Job summary

Dnata is seeking a Team Manager to lead the Bonded Warehouse team at its Ringway site in the UK. You will drive performance against KPIs by effectively managing people, schedules, training and compliance.

The role requires strong operations leadership, cost control, and a proactive approach to safety, quality and process improvement. This is a hands-on, on-site leadership position with responsibilities across stock, security and team development.

Qualifications

• Proven people management experience including performance issues, holidays and attendance management.
• Operations management skills with ability to plan, organise and delegate.
• Ability to plan, organise and delegate tasks with attention to detail.
• Strong numerical and analytical skills with accuracy.
• Computer literate with office software proficiency.
• Excellent communication skills across all levels of the business.
• Understanding of health and safety regulations in a warehouse environment.
• Ability to drive change and continuous improvement.
• Working knowledge of WMS and materials control processes.
• Current airline security knowledge is desirable but not essential.

Responsibilities

• Contain costs within agreed financial guidelines and monitor working practices.
• Plan and organise activities to meet targets, using the team effectively and best practice tools (holidays, rosters, schedules).
• Develop plans, rosters, training plans and recruitment activity with checks and performance reviews.
• Liaise with managers to achieve targets and coordinate with warehouse teams.
• Manage stock levels, usage and waste with the controller and departmental teams.
• Investigate problems, implement corrective actions, and support performance reviews.
• Support periodic inventory processes within cost targets and organize staff/equipment.
• Review team performance daily, weekly and periodically.
• Recruit, conduct appraisals and identify development needs for team members.
• Manage attendance, overtime, lateness and absenteeism; maintain team discipline.
• Ensure training as per manual, maintain skills matrices and compliant documentation.
• Ensure security processes and houseKEEPING tasks are carried out and safety actions completed.
• Use management information to monitor bond and team performance and address issues.

Skills

People management

Operations management

Planning & delegation

Attention to detail

Computer literacy

Communication skills

Health & safety

Change management

WMS

Materials control

Airline security knowledge

Tools

WMS

Job description

Dnata is seeking a Team Manager to lead the Bonded Warehouse team at its Ringway site in the UK. You will drive performance against KPIs by effectively managing people, schedules, training and compliance.

The role requires strong operations leadership, cost control, and a proactive approach to safety, quality and process improvement. This is a hands-on, on-site leadership position with responsibilities across stock, security and team development.