Bodyshop Manager

Holt Recruitment; Cardiff; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Excellent bonus opportunity

25 days holiday plus bank holidays

Pension

Employee assistance programme for you

Health and wellbeing apps

Cycle scheme

Gym discounts

Retail and restaurant discount andcash

Job summary

Holt Recruitment is recruiting for a Bodyshop Manager role in the Cardiff area. You will run the busy Bodyshop/Accident Repair Centre, driving day-to-day delivery of excellent customer service and site profitability by motivating and managing the team to deliver quality repairs on time, every time.

Responsibilities include scheduling, process implementation, daily production meetings, quotes, training, and quality checks to ensure customer satisfaction and business success.

Qualifications

• Previous experience in a similar role.
• A strong leader who will lead their team to deliver customer service, efficiency and profit.
• Clear understanding of modern repair processes and techniques, with an eye for driving sales opportunities.

Responsibilities

• Manage activities of the production/workshop operations to ensure efficient work scheduling.
• Implement/manage work processes to ensure quality/service levels meet or exceed expectations.
• Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff.
• Confirming quotes.
• Identify training and development needs and implement required training and/or coaching.
• Quality control checks before returning to the customer.

Skills

Leadership

Team player

Customer service

Profit focus

Sales opportunities

Job description

Bodyshop Manager / General Manager

Ref - 329510

Our client, a large busy Bodyshop/Accident Repair Centre in Cardiff area currently looking for an experienced manager to run their highly successful site.

You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.

Roles and Responsibilities for the Bodyshop Manager role:

• Manage activities of the production/workshop operations to ensure efficient work scheduling
• Implement/manage work processes to ensure quality/service levels meet or exceed expectations
• Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
• Confirming quotes
• Identify training and development needs and (subject to approval) implement required training and/or coaching
• Quality Control checks before returning to the customer

Skills and experience required as a Bodyshop Manager:

• Previous experience in a similar role is required for this position
• A team player approach is essential
• A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
• You’ll have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills

Benefits

• Salary Circa £60,000 plus bonus OTE £90k plus
• Excellent bonus opportunity
• Monday to Friday
• 25 days holiday plus bank holidays
• Pension
• Employee assistance programme for you and your family
• Health and wellbeing apps
• Cycle scheme
• Gym discounts
• Retail and restaurant discount and cashback
• Discount insurance
• Permanent Vacancy