BMW Weekend Host: Showroom Concierge & Guest Experience

Sytner; Blossomfield; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

33 days holiday inc. BH

Maternity/Paternity/Adoption Pay

Career Development

Long service recognition every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day paid voluntary/community work

Descripción de la vacante

Sytner BMW Solihull is seeking a friendly Weekend Receptionist/Host to join our Welcome team. You’ll greet customers on arrival, direct them to the right department and keep the showroom experience welcoming, with refreshments available.

You’ll handle incoming calls, connect to the correct teams promptly, and work flexible patterns, including weekends, to support outstanding customer service and brand experience.

Formación

• Hospitality mindset with a warm and cheerful communication style.
• Ability to proactively assist customers and colleagues to create a personal showroom experience.

Responsabilidades

• Welcome customers and direct them to the correct department.
• Take and manage incoming calls, routing to the right team.
• Offer refreshments to showroom visitors.
• Support flexible weekend/part-time patterns to sustain service levels.
• Collaborate with showroom teams to enhance the customer experience.

Conocimientos

Communication

Customer service

Organisation

Attention to detail

Descripción del empleo

Sytner BMW Solihull is seeking a friendly Weekend Receptionist/Host to join our Welcome team. You’ll greet customers on arrival, direct them to the right department and keep the showroom experience welcoming, with refreshments available.

You’ll handle incoming calls, connect to the correct teams promptly, and work flexible patterns, including weekends, to support outstanding customer service and brand experience.