BMW Showroom Weekend Host – Welcome & Guest Experience

Sytner Group; Birmingham; Presencial; GBP 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement

Maternity/Paternity/Adoption pay

Career development

Long service awards

Car schemes

High street discounts

Gym memberships

Cycle to work

Volunteer day

Descripción de la vacante

Sytner Group is seeking a Weekend Receptionist/Host for Sytner BMW Solihull to warmly welcome customers and guests, direct them to the correct department, and offer refreshments. You will also manage incoming calls and connect enquiries to the right team, ensuring a smooth showroom visit.

This role supports a flexible weekend schedule to uphold the highest levels of service, contributing to a positive customer experience across our BMW showroom.

Formación

• Warm and cheerful voice to greet callers.
• Proactive communicator with dealership teams.
• Excellent organisational skills and attention to detail.

Responsabilidades

• Welcome customers and guests and direct them to the correct department.
• Offer refreshments and maintain a welcoming showroom experience.
• Manage incoming calls and route to the appropriate team.
• Support weekend/part-time patterns to maintain service levels.

Conocimientos

Customer service

Communication

Organisation

Herramientas

Phone system

Dialler system

Descripción del empleo

Sytner Group is seeking a Weekend Receptionist/Host for Sytner BMW Solihull to warmly welcome customers and guests, direct them to the correct department, and offer refreshments. You will also manage incoming calls and connect enquiries to the right team, ensuring a smooth showroom visit.

This role supports a flexible weekend schedule to uphold the highest levels of service, contributing to a positive customer experience across our BMW showroom.