BMW & MINI Parts Advisor

Vines Group; Three Bridges; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

No weekends

Salary £32k–£34k

Training provided

Career progression

Supportive team

Premium brands

24 days holiday

Birthday off

Staff purchase scheme

Health plan

Flexible holidays

Growth opportunities

Job summary

Vines Group in Crawley, West Sussex, is seeking a motivated BMW & MINI Parts Advisor. You will handle parts orders, advise on requirements and pricing, and ensure accurate dispatch to customers and technicians.

This permanent, full-time role offers a 45-hour week, Monday to Friday, with no weekend shifts, a competitive £32,000–£34,000 salary, full training, and progression opportunities within a supportive team, working with premium brands BMW and MINI.

Qualifications

• Motor trade experience is essential.
• Attention to detail and accuracy.
• Strong customer service and communication skills.
• Proactive and able to manage own workload.
• Comfortable using computer systems; full training provided.

Responsibilities

• Handle parts orders from start to finish.
• Pick, pack, and dispatch orders promptly.
• Maintain stock control and record movements.
• Support sales growth with promotions and cross-sell opportunities.
• Deliver exceptional customer service to all customers.
• Keep displays and work areas tidy and safe.

Skills

Motor Trade Experience

Attention to Detail

Customer-Focused

Proactive & Motivated

IT Confident

Job description

BMW & MINI Parts Advisor

Application Deadline: 23 November 2026

Department: Parts

Employment Type: Permanent - Full Time

Location: Crawley, West Sussex

Reporting To: Cerise Miles - Parts Manager

Compensation: £32,000 - £34,000 / year

Description

Your next career move… WITHOUT THE WEEKENDS!

Looking for a rewarding role with premium automotive brands and your weekends completely free? We’re looking for a motivated, customer-focused Parts Advisor to join our friendly, experienced and collaborative BMW & MINI Parts Team!

If you have a keen eye for detail, enjoy working as part of a team and take pride in delivering excellent customer service, this could be the perfect opportunity for you.

What’s in it for you?

• No weekends ever - Enjoy every Saturday and Sunday off, with a 45-hour working week, Monday to Friday, 08:00–18:00.
• Salary: £32,000–£34,000, depending on experience.
• Full training provided: Build your product knowledge and develop your skills with our support.
• Clear progression opportunities: Take the next step in your automotive career.
• A supportive team: Work alongside experienced colleagues who value collaboration and your contribution.
• Premium brands: Develop your expertise with BMW and MINI.

A great career, a supportive team and your weekends to yourself! If this sounds like the role for you, we’d love to hear from you!

What you will be doing:

• Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing.
• Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed.
• Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines.
• Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
• Keep displays and work areas to the highest standard and contribute to a safe, organised environment.

What We're Looking For:

• Motor Trade Experience: Previous experience in the motor trade is essential, with Parts Advisor or automotive aftersales experience being a real advantage.
• Attention to Detail: You’re organised, accurate and take pride in getting things right.
• Customer-Focused: You have excellent communication skills and enjoy building positive relationships with customers and colleagues.
• Proactive & Motivated: You take initiative, enjoy solving problems and can confidently manage your own workload.
• IT Confident: You’re comfortable using computer systems and technology. Don’t worry if you haven’t used our systems before – full training will be provided!

Why Join Us?

Our employees are dedicated to what they do, so we believe it is important that we give something back. In addition, Vines is always striving to be a step ahead in the Automotive industry as such, our Brilliant Benefits at Vines package has all the usual things you would expect.

• Awesome Team: Work with friendly, passionate people who love what they do.
• Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
• Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
• 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
• Birthday Off: Celebrate your special day!
• Staff Purchase Scheme: Discounts on cars and motorbikes.
• Health Plan: Medical health cash plan.
• Enhanced Parental Benefits
• Flexible Holidays: Buy and sell holiday days.
• Growth Opportunities: Job shadowing scheme and career planning/ pathways.
• Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!

For more details, check out our staff benefits.