BMW & MINI Parts Advisor

Vines Group; Crawley; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

No weekends

Salary £32k-£34k

Full training provided

Clear progression

Premium brands BMW/MINI

Supportive team

Job summary

Vines Group in Crawley, West Sussex, is seeking a motivated BMW & MINI Parts Advisor to join our friendly Parts Team. You’ll handle parts orders from start to finish, advise on pricing, and ensure customers and technicians stay informed.

This role offers no weekends, a 45-hour week, full training, and clear progression within premium BMW and MINI brands. If you value teamwork, accuracy, and excellent service, apply to join our supportive, growth‑minded team at Vines.

Qualifications

• Motor Trade Experience: Previous experience in the motor trade is essential.
• Attention to Detail: You’re organised, accurate and take pride in getting things right.
• Customer-Focused: You have excellent communication skills and enjoy building positive relationships with customers and colleagues.
• Proactive & Motivated: You take initiative, enjoy solving problems and can confidently manage your own workload.

Responsibilities

• Handle parts orders from start to finish – receive requests, interpret requirements and advise on pricing.
• Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept informed.
• Maintain stock control – record movements accurately and store parts securely.
• Support sales growth by identifying opportunities for additional products and assisting with promotions.
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld.
• Keep displays and work areas in a safe, organised condition.

Skills

Motor trade experience

Attention to detail

Customer-focused

Proactive & motivated

IT confident

Job description

BMW & MINI Parts Advisor

Application Deadline: 23 November 2026

Department: Parts

Employment Type: Permanent - Full Time

Location: Crawley, West Sussex

Reporting To: Cerise Miles - Parts Manager

Compensation: £32,000 - £34,000 / year

Description

Your next career move… WITHOUT THE WEEKENDS!

Looking for a rewarding role with premium automotive brands and your weekends completely free? We’re looking for a motivated, customer-focused Parts Advisor to join our friendly, experienced and collaborative BMW & MINI Parts Team!

If you have a keen eye for detail, enjoy working as part of a team and take pride in delivering excellent customer service, this could be the perfect opportunity for you.

What’s in it for you?

• No weekends ever - Enjoy every Saturday and Sunday off, with a 45-hour working week, Monday to Friday, 08:00–18:00.
• Salary: £32,000–£34,000, depending on experience.
• Full training provided: Build your product knowledge and develop your skills with our support.
• Clear progression opportunities: Take the next step in your automotive career.
• A supportive team: Work alongside experienced colleagues who value collaboration and your contribution.
• Premium brands: Develop your expertise with BMW and MINI.

A great career, a supportive team and your weekends to yourself! If this sounds like the role for you, we’d love to hear from you!

What you will be doing:

• Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing.
• Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed.
• Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines.
• Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
• Keep displays and work areas to the highest standard and contribute to a safe, organised environment.

What We're Looking For:

• Motor Trade Experience: Previous experience in the motor trade is essential, with Parts Advisor or automotive aftersales experience being a real advantage.
• Attention to Detail: You’re organised, accurate and take pride in getting things right.
• Customer-Focused: You have excellent communication skills and enjoy building positive relationships with customers and colleagues.
• Proactive & Motivated: You take initiative, enjoy solving problems and can confidently manage your own workload.
• IT Confident: You’re comfortable using computer systems and technology. Don’t worry if you haven’t used our systems before – full training will be provided!

Why Join Us?

Our employees are dedicated to what they do, so we believe it is important that we give something back. In addition, Vines is always striving to be a step ahead in the Automotive industry as such, our Brilliant Benefits at Vines package has all the usual things you would expect.

• Awesome Team: Work with friendly, passionate people who love what they do.
• Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
• Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
• 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
• Birthday Off: Celebrate your special day!
• Staff Purchase Scheme: Discounts on cars and motorbikes.
• Health Plan: Medical health cash plan.
• Enhanced Parental Benefits
• Flexible Holidays: Buy and sell holiday days.
• Growth Opportunities: Job shadowing scheme and career planning/ pathways.
• Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!

For more details, check out our staff benefits.