BMW & MINI Parts Advisor

Vines Group; Guildford; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

No weekends ever

Salary: £32,000-£34,000

Full training provided

Clear progression opportunities

Premium brands: BMW & MINI

24 Days Holiday + bank holidays

Birthday Off

Staff Purchase Scheme

Health Plan

Enhanced Parental Benefits

Flexible Holidays

Growth Opportunities

Job summary

Vines Group in Guildford is seeking a motivated Parts Advisor to join our BMW & MINI Parts Team. Enjoy weekends off, a 45-hour week, and a competitive salary with full training provided.

You will handle parts orders, manage stock, and support sales growth while delivering outstanding customer service to customers and technicians alike. Join a collaborative team dedicated to premium brands and career progression.

Qualifications

• Motor Trade experience in automotive aftersales is essential.
• Attention to detail and accuracy are required.
• Excellent communication and customer-focused approach.
• Proactive mindset with ability to manage own workload.
• Comfort with using computer systems; full training provided.

Responsibilities

• Handle parts orders from start to finish and advise on requirements or pricing.
• Pick, pack, and dispatch orders accurately and promptly, keeping customers informed.
• Maintain stock control systems and record movements accurately.
• Support sales growth by identifying opportunities for additional products and promotions.
• Deliver exceptional customer service to internal and external customers, upholding the Vines experience.

Skills

Motor Trade Experience

Attention to Detail

Customer-Focused

Proactive & Motivated

IT Confident

Tools

IT systems

Job description

Your next career move... WITHOUT THE WEEKENDS!

Looking for a rewarding role with premium automotive brands and your weekends completely free? We're looking for a motivated, customer-focused Parts Advisor to join our friendly, experienced and collaborative BMW & MINI Parts Team!

If you have a keen eye for detail, enjoy working as part of a team and take pride in delivering excellent customer service, this could be the perfect opportunity for you.

What’s in it for you?

• No weekends ever - Enjoy every Saturday and Sunday off, with a 45-hour working week, Monday to Friday, 08:00-18:00.
• Salary: £32,000-£34,000, depending on experience.
• Full training provided: Build your product knowledge and develop your skills with our support.
• Clear progression opportunities: Take the next step in your automotive career.
• A supportive team: Work alongside experienced colleagues who value collaboration and your contribution.
• Premium brands: Develop your expertise with BMW and MINI.

What you will be doing:

• Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing.
• Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed.
• Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines.
• Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
• Keep displays and work areas to the highest standard and contribute to a safe, organised environment.

What We're Looking For:

• Motor Trade Experience: Previous experience in the motor trade is essential, with Parts Advisor or automotive aftersales experience being a real advantage.
• Attention to Detail: You're organised, accurate and take pride in getting things right.
• Customer-Focused: You have excellent communication skills and enjoy building positive relationships with customers and colleagues.
• Proactive & Motivated: You take initiative, enjoy solving problems and can confidently manage your own workload.
• IT Confident: You're comfortable using computer systems and technology. Don't worry if you haven't used our systems before - full training will be provided!

Why Join Us?

Our employees are dedicated to what they do, so we believe it is important that we give something back. In addition, Vines is always striving to be a step ahead in the Automotive industry as such, our Brilliant Benefits at Vines package has all the usual things you would expect.

• Awesome Team: Work with friendly, passionate people who love what they do.
• Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
• Training Provided: Don't worry if you're new to this; we'll give you all the training you need to succeed!
• 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
• Birthday Off: Celebrate your special day!
• Staff Purchase Scheme: Discounts on cars and motorbikes.
• Health Plan: Medical health cash plan.
• Enhanced Parental Benefits
• Flexible Holidays: Buy and sell holiday days.
• Growth Opportunities: Job shadowing scheme and career planning/ pathways.
• Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!