BMW Sales Administrator

Sytner Group; Cardiff; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement

Maternity/Paternity Pay

Career Development

Long Service Recognition

Discounted Car Schemes

High Street Discounts

Gym membership discounts

Cycle to work

Volunteer day

Job summary

Sytner Cardiff is seeking a highly motivated Sales Administrator to support the sales team with file auditing, trade transfers and ad-hoc duties, delivering excellent customer service. In this role, you will work closely with the Dealership Accountant, Sales Department and management team to ensure smooth operation and timely responses to customer enquiries.

Sales Administrators work a variety of patterns, which can include weekends to maintain the highest levels of service for our customers.

Qualifications

• Previous experience in an administrative role is advantageous.
• Proficient IT skills are expected.
• Strong customer service mindset and attention to detail are essential.

Responsibilities

• Provide administrative support to the sales team, including file auditing and trade transfers.
• Handle ad-hoc duties and respond promptly to customer inquiries.
• Collaborate with the Dealership Accountant and Sales Department to ensure smooth operations.
• Maintain high service standards and accurate records in a busy dealership environment.

Skills

Administrative experience

Customer service focus

Attention to detail

Job description

About The Role

Sytner BMW Cardiff is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.

Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Sytner Cardiff

285-287 Penarth Rd, Cardiff, United Kingdom, CF11 8TT