BMS Service Engineer

Johnson Controls, Inc.; Glasgow; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Overtime and standby allowance

25 days annual leave

Pension scheme

Life assurance

Discount on Johnson Controls security

Training and career progression

Job summary

Johnson Controls in the Central Belt of Scotland is seeking a BMS Service Engineer to cover Glasgow and surrounding area. This field-based role focuses on maintaining and optimising building management systems, delivering service excellence across a diverse customer portfolio.

You will work independently and within a team, perform planned and reactive maintenance, diagnose faults, configure controllers, and support upgrades while upholding health and safety standards.

Qualifications

• Minimum 3 years’ experience in BMS, Building Controls, or automation.
• Strong fault-finding and problem-solving abilities.
• Experience in customer-facing service environments.
• Good IT skills including Microsoft Office.
• Full UK Driving Licence.
• Ability to work independently and participate in an out-of-hours callout rota.
• HNC/HND in Electrical Engineering (desirable).
• Experience with Metasys systems (advantageous).

Responsibilities

• Carrying out planned and reactive maintenance on BMS and control systems.
• Diagnosing faults and resolving technical issues efficiently.
• Configuring and commissioning controllers and network-level devices.
• Modifying software and maintaining accurate system documentation.
• Producing service reports and recommendations.
• Building strong customer relationships and acting as a trusted advisor.
• Supporting upgrade and lifecycle projects.
• Promoting OpenBlue and cloud-connected building technologies.
• Maintaining the highest standards of health, safety and compliance.

Skills

Fault-finding

Problem-solving

Customer-facing service

Microsoft Office

Independent working

Education

HNC/HND in Electrical Engineering

Tools

Metasys

Job description

Mobile Role | 40 Hours per Week | Covering the Central Belt of Scotland

Shape Smarter Buildings with Johnson Controls

At Johnson Controls, we're transforming the way buildings operate. Through our industry-leading Building Management Systems (BMS), digital technologies and OpenBlue platform, we help customers reduce energy consumption, improve performance and create smarter, more sustainable environments.

We're looking for an experienced BMS Service Engineer to join our growing team. This field-based role offers the opportunity to work across a diverse customer portfolio while supporting critical building control systems and developing your career with a global leader in smart building technology.

The Role

As a BMS Service Engineer, you'll be the trusted technical expert for our customers, delivering service excellence and ensuring systems operate at peak performance. Working independently and as part of a wider team, you'll support service delivery, system optimisation and future upgrade opportunities.

This is a mobile role, predominantly around Glasgow.

What You'll Be Doing

• Carrying out planned and reactive maintenance on BMS and control systems
• Diagnosing faults and resolving technical issues efficiently
• Configuring and commissioning controllers and network-level devices
• Modifying software and maintaining accurate system documentation
• Producing service reports and recommendations
• Building strong customer relationships and acting as a trusted advisor
• Supporting upgrade and lifecycle projects
• Promoting OpenBlue and cloud-connected building technologies
• Maintaining the highest standards of health, safety and compliance

What We're Looking For

• min 3 years' experience within BMS, Building Controls or Automation
• Strong fault-finding and problem-solving skills
• Experience in a customer-facing service environment
• Good IT skills, including Microsoft Office
• Full UK Driving Licence
• Ability to work independently and participate in an out-of-hours callout rota
• HNC/HND in Electrical Engineering or a related discipline (desirable)
• Experience with Johnson Controls Metasys systems (advantageous)

What We Offer

• Competitive salary
• Company service vehicle
• Overtime opportunities and standby allowance paid on top of base salary
• 25 days annual leave plus Bank Holidays
• Holiday Purchase Scheme
• Pension scheme (up to 7% employer contribution)
• Life assurance (3x salary), EAP and referral programme
• Discount on Johnson Controls security products
• Extensive training and development opportunities
• Structured career progression pathways
• Commitment to employee wellbeing through our Zero Harm philosophy

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