BMS Service Technician

Johnson Controls; Cambridge; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Overtime pay

25 days holiday

Pension scheme

Life assurance

Security product discount

Training opportunities

Career progression

Zero Harm wellbeing

Job summary

Johnson Controls is seeking a BMS Service Engineer to cover the Central Belt of England, delivering service and optimisation on critical building management systems. The role is field-based, requiring travel across the Midlands to Peterborough and beyond, with a focus on reliability and customer satisfaction.

You will diagnose faults, configure controllers, document changes, and support upgrades while promoting OpenBlue cloud-connected building technologies.

Qualifications

• 3+ years’ experience within BMS, Building Controls or Automation.
• Strong fault-finding and problem-solving skills.
• Experience in a customer-facing service environment.
• Good IT skills, including Microsoft Office.
• Full UK Driving Licence.
• Ability to work independently and participate in an out-of-hours callout rota.
• HNC/HND in Electrical Engineering or a related discipline (desirable).
• Experience with Johnson Controls Metasys systems (advantageous).

Responsibilities

• Carrying out planned and reactive maintenance on BMS and control systems.
• Diagnosing faults and resolving technical issues efficiently.
• Configuring and commissioning controllers and network-level devices.
• Modifying software and maintaining accurate system documentation.
• Producing service reports and recommendations.
• Building strong customer relationships and acting as a trusted advisor.
• Supporting upgrade and lifecycle projects.
• Promoting OpenBlue and cloud-connected building technologies.
• Maintaining the highest standards of health, safety and compliance.

Skills

BMS experience

Fault-finding

Customer-facing

IT skills

Driving licence

Independent work

On-call rota

Metasys experience

Education

HNC/HND in Electrical Engineering

Tools

Metasys

Job description

Job Description

Mobile Role | 40 Hours per Week | Covering the Central Belt of England

Shape Smarter Buildings with Johnson Controls

At Johnson Controls, we're transforming the way buildings operate. Through our industry-leading Building Management Systems (BMS), digital technologies and OpenBlue platform, we help customers reduce energy consumption, improve performance and create smarter, more sustainable environments.

We're looking for an experienced BMS Service Engineer to join our growing team. This field-based role offers the opportunity to work across a diverse customer portfolio while supporting critical building control systems and developing your career with a global leader in smart building technology.

The Role

As a BMS Service Engineer, you'll be the trusted technical expert for our customers, delivering service excellence and ensuring systems operate at peak performance. Working independently and as part of a wider team, you'll support service delivery, system optimisation and future upgrade opportunities.

This is a mobile role covering the Central Belt of England, from the Midlands through to Peterborough.

What You'll Be Doing

• Carrying out planned and reactive maintenance on BMS and control systems
• Diagnosing faults and resolving technical issues efficiently
• Configuring and commissioning controllers and network-level devices
• Modifying software and maintaining accurate system documentation
• Producing service reports and recommendations
• Building strong customer relationships and acting as a trusted advisor
• Supporting upgrade and lifecycle projects
• Promoting OpenBlue and cloud-connected building technologies
• Maintaining the highest standards of health, safety and compliance
  

What We’re Looking For

• min 3 years’ experience within BMS, Building Controls or Automation
• Strong fault-finding and problem-solving skills
• Experience in a customer-facing service environment
• Good IT skills, including Microsoft Office
• Full UK Driving Licence
• Ability to work independently and participate in an out-of-hours callout rota
• HNC/HND in Electrical Engineering or a related discipline (desirable)
• Experience with Johnson Controls Metasys systems (advantageous)
  

What We Offer

• Competitive salary
• Company service vehicle
• Overtime opportunities and standby allowance paid on top of base salary
• 25 days annual leave plus Bank Holidays
• Holiday Purchase Scheme
• Pension scheme (up to 7% employer contribution)
• Life assurance (3x salary), EAP and referral programme
• Discount on Johnson Controls security products
• Extensive training and development opportunities
• Structured career progression pathways
• Commitment to employee wellbeing through our Zero Harm philosophy