BMS Service Technician

Johnson Controls; Basingstoke; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme with employer 7% up to

25 days holiday + bank holidays

Life assurance

Employee discounts

Training & progression opportunities

Zero Harm wellbeing

Job summary

Johnson Controls is seeking an experienced BMS Service Engineer for a mobile role covering the South of England. You will provide expert service support to ensure customer systems operate efficiently and reliably, working independently and as part of a team to deliver maintenance, fault resolution and system improvements.

You will diagnose faults, configure controllers, modify software, and produce service reports while building strong customer relationships and supporting lifecycle projects.

Qualifications

• 3+ years' experience in BMS, Building Controls or Automation.
• Strong fault-finding and problem-solving skills.
• Customer-facing service experience.
• Good IT skills, including Microsoft Office.
• Full UK Driving Licence.
• Ability to work independently and participate in a callout rota.
• HNC/HND in Electrical Engineering or related discipline (desirable).
• Experience with Johnson Controls Metasys systems (advantageous).

Responsibilities

• Planned and reactive maintenance of BMS and control systems.
• Diagnose and resolve technical faults.
• Configure and commission controllers and network devices.
• Modify software and maintain system documentation.
• Produce service reports and recommendations.
• Build strong customer relationships.
• Support upgrade and lifecycle projects.
• Promote OpenBlue and connected building technologies.
• Maintain high standards of health and safety.

Skills

BMS experience

Fault-finding

Customer-facing

IT skills

Driving licence

Education

HNC/HND in Electrical Engineering or related

Tools

Metasys Systems

Microsoft Office

Job description

Shape Smarter Buildings with Johnson Controls At Johnson Controls, we help customers create smarter, more sustainable buildings through industry-leading Building Management Systems (BMS), digital technologies and our OpenBlue platform. We're looking for an experienced BMS Service Engineer to join our team. This mobile role covers the South of England and offers the opportunity to work across a diverse customer base while developing your career with a global leader in smart building technology.

As a BMS Service Engineer, you'll provide expert service support, ensuring customer systems operate efficiently and reliably. You'll work independently and as part of a wider team to deliver maintenance, fault resolution and system improvements.

Key Responsibilities

• Planned and reactive maintenance of BMS and control systems
• Diagnose and resolve technical faults
• Configure and commission controllers and network devices
• Modify software and maintain system documentation
• Produce service reports and recommendations
• Build strong customer relationships
• Support upgrade and lifecycle projects
• Promote OpenBlue and connected building technologies
• Maintain high standards of health and safety

What We're Looking For

• 3+ years' experience in BMS, Building Controls or Automation
• Strong fault-finding and problem-solving skills
• Customer-facing service experience
• Good IT skills, including Microsoft Office
• Full UK Driving Licence
• Ability to work independently and participate in a callout rota
• HNC/HND in Electrical Engineering or related discipline (desirable)
• Experience with Johnson Controls Metasys systems (advantageous)

What We Offer

• Competitive salary
• Company vehicle
• Overtime and standby allowance
• 25 days holiday plus Bank Holidays
• Holiday Purchase Scheme
• Pension scheme with employer contribution up to 7%
• Life assurance, EAP and referral programme
• Employee discounts
• Training, development and career progression opportunities
• Commitment to employee wellbeing through our Zero Harm philosophy