BMS Field Service Engineer

Schneider Electric; Basingstoke; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a BMS Field Service Engineer to provide exceptional support to clients while driving service digital transformation. In this role, you will take ownership of your customer base, deliver top-notch service, and identify opportunities for system enhancements. The ideal candidate will have a solid electrical background and experience in the BMS/HVAC sector. This is a fantastic opportunity to make a significant impact in the field of Building Management Systems, contributing to a more sustainable future. Join a company that values diversity and innovation, and help shape the future of energy management.

Benefits

Company car

28 Days Annual Leave + Public Holidays

Holiday Buy & Sell programme

Pension Scheme

Employee Share Ownership Programme

Health & Wellbeing Support Options

Gym Flex

Shopping & Dining Discounts

Learning Portal

Qualifications

• Experience in the BMS and HVAC industry is essential.
• Proven track record in a customer-centric Field Service environment.
• Eagerness to learn about Schneider Electric's product range.

Responsibilities

• Deliver best-in-class service and resolve operational issues.
• Generate service reports to highlight value of solutions.
• Propose solutions for system improvements and energy projects.

Skills

Electrical background

BMS experience

HVAC knowledge

Customer service skills

Communication skills

IT proficiency

Education

Electrical certification

BMS/HVAC expertise

Networking and SQL knowledge

Tools

Schneider Electric EcoStruxure

Andover Controls Infinity

TAC Vista

Tridium Niagara AX/N4

Siemens Desigo

Johnson Controls Metasys

Job description

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Join to apply for the BMS Field Service Engineer role at Schneider Electric

As a BMS Field Service Engineer, you will play a pivotal role in delivering exceptional BMS support to an assigned customer base. Your proactive approach and dedication to nurturing strong customer relationships will be essential in driving service digital transformation and upholding our company values.

Key responsibilities:

• Adhere to Schneider Electric policies and guidelines to ensure safe and responsible work practices, maintaining a zero-tolerance approach to unsafe behaviour.
• Take full ownership of your customer base, striving to meet and exceed our contractual requirements.
• Deliver best-in-class service, actively engaging with customers to identify and resolve operational issues.
• Generate clear and concise service reports that underscore the value of Schneider Electric's solutions.
• Proactively identify and propose solutions for system improvements, upgrades, or repairs.
• Identify energy and enhancement projects, offering mutually beneficial suggestions and opportunities.
• Provide guidance and support to Operations Managers and Sales on larger opportunities.
• Participate in the team call-out rota and extend support to other team members whenever necessary.
• Electrical background and substantial experience in the BMS and/or HVAC industry.
• Proven track record in a Field Service environment with a customer-centric approach.
• Eagerness to learn about Schneider Electric's product range and offerings.
• Positive attitude, constructive approach, and strong communication skills.
• Fluency in written and verbal English; possession of a full driving license.
• Experience with any of these systems: Schneider Electric EcoStruxure, Andover Controls Infinity/Continuum, TAC Vista, Tridium Niagara AX/N4, Trend 963/IQ Vision, Siemens Desigo/CC, Johnson Controls Metasys, Delta, Distech, ISMA.
• Proficient in IT

Education:

• Electrical certification
• BMS/HVAC expertise
• Networking and SQL knowledge

Join us in this exciting opportunity to make a significant impact in the field of Building Management Systems. If you meet the qualifications and are ready to contribute to our team, we want to hear from you!

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you:

Competitive salary & Bonus Scheme, company car, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Customer Service

• Industries

  Automation Machinery Manufacturing

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