Service Engineer SAUTER Group · London

Emtec Group; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking team as a Service Engineer, where your electrical engineering skills will shine. This role involves ensuring optimal operation of Building Management Systems through planned maintenance and quick issue resolution. You'll build strong client relationships and work with advanced technologies in a supportive environment. With opportunities for training and growth, this position is perfect for those eager to learn and contribute to a sustainable future. Be part of a company that values diversity and empowers its employees to reach their full potential.

Qualifications

• Essential Level 3 qualification in Electrical Engineering or equivalent.
• Experience with BMS or HVAC controls is ideal but training is provided.

Responsibilities

• Conduct planned preventative maintenance visits across client sites.
• Respond to reactive callouts, resolving BMS issues promptly.
• Document visits clearly, including completed works and recommendations.

Skills

Electrical Engineering

BMS (Building Management Systems)

HVAC Controls

Problem Solving

Communication Skills

Time Management

Education

Level 3 qualification in Electrical Engineering

Tools

SAUTER Software Applications

PC-based Reporting Tools

Job description

Location: London & Southern Region (with travel as required)

With over 100 years of expertise behind us, the SAUTER Group is a global leader in Building Management Systems (BMS), trusted by clients across the world to create smarter, more sustainable buildings.

Our Service Operation plays a crucial role in keeping those systems running efficiently — through planned maintenance, reactive support, and continuous improvements. As we continue to grow, we’re looking for a Service Engineer to join our London/Southern-based team.

Whether you're already experienced in BMS or just getting started with a strong electrical background, this is a great opportunity to join a supportive and forward-thinking team.

What you’ll be doing:

• Carrying out planned preventative maintenance (PPM) visits across client sites, ensuring systems are running optimally.
• Responding to reactive callouts — identifying and resolving BMS issues quickly and professionally.
• Providing clear and accurate documentation after each visit, including works completed, recommendations, and next steps.
• Working closely with the Service Operations Manager and Planning Team to ensure efficient delivery of services.
• Building strong relationships with clients, becoming their trusted go-to for anything BMS-related.
• Using PC-based tools for reporting and SAUTER software applications.
• Occasionally working outside regular hours to support client needs — flexibility and reliability are key.

What we’re looking for:

• Essential: Level 3 qualification in Electrical Engineering (or equivalent).
• Ideally some experience working with BMS or HVAC controls — but we’re happy to provide training for the right person.
• A full UK driving licence.
• Confident communicator with a professional, client-focused attitude.
• Someone who enjoys solving problems, learning new technology, and working as part of a team.
• Organised, proactive, and able to manage your time effectively.
• Flexible and adaptable to support the needs of different sites and clients.

Our Benefits

This role offers an attractive salary and benefits package which can be discussed during the recruitment process.

In return, you’ll be joining a highly engaged and passionate team that rewards commitment and achievement. If this sounds like the right opportunity for you, then we would love to hear from you. Apply today!

Sauter UK is proud to be an Equal Opportunities Employer. We are committed to working in an environment that is free from all types of discrimination, is inclusive and empowers our people to bring their whole self to work and reach their full potential. At Sauter UK, we recognise that we can grow and thrive with a diverse team of people. We hire great people from a variety of backgrounds not just because it is the right thing to do, but because it makes our Company stronger.

Why SAUTER?
You’ll be joining a business with a global reputation, a strong local presence, and a commitment to quality. We offer technical training, the chance to work with advanced BMS technologies, and a team that values collaboration, growth, and doing things right.