BM Caterers - Hospitality Supervisor

BM Caterers; Camden Town; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

An annual day off for your birthday

Masterclasses with Michelin-starredChe

Fully funded development courses (L2-L

Apprenticeship and career development

Freedom Friday – paid charity day off

Free lunch on shift

Retail and leisure discounts

Mental Health support app access

Enhanced parental leave

Paid fertility treatment leave

Wedding/commitment day extra time off

Pension and life assurance

Job summary

BM Caterers is seeking a confident Hospitality Supervisor to lead our hospitality team for meetings, events and functions at a premium venue in London. The role focuses on delivering high standards, coordinating guest experiences and supervising service staff.

You will oversee room setups, liaise with clients, ensure food safety, and provide polished service with a client-facing, detail-oriented approach. This is a fulltime on-site role in London.

Qualifications

• Previous hospitality or events service experience.
• A professional and well-presented approach.
• Strong organisation and communication skills.

Responsibilities

• Supervising hospitality service across meetings, events and functions.
• Coordinating bookings and liaising with reception or client teams.
• Setting rooms and service areas to the highest standard.
• Delivering food and beverage service professionally and efficiently.
• Supporting executive or lounge hospitality where needed.
• Maintaining strong food safety and health and safety standards.

Skills

Hospitality experience

Professional appearance

Organisational skills

Leadership style

Client-facing

Attention to detail

Job description

Location:1 St Giles High St,WC2H 8NU, London

Contract: 40H per Week, Monday to Friday

Deliver hospitality that leaves a lasting impression

We’re looking for a confident and organised Hospitality Supervisor to help lead our hospitality team and deliver exceptional service across meetings, events and functions.

This role is ideal for someone who enjoys a premium environment, thrives on detail and takes pride in creating outstanding guest experiences.

Job Description

What you’ll be doing

• Supervising hospitality service across meetings, events and functions
• Coordinating bookings and liaising with reception or client teams
• Setting rooms and service areas to the highest standard
• Delivering food and beverage service professionally and efficiently
• Supporting executive or lounge hospitality where needed
• Maintaining strong food safety and health and safety standards
• Helping the team deliver a smooth, polished service

Qualifications

What we’re looking for

• Previous hospitality or events service experience
• A professional and well-presented approach
• Strong organisation and communication skills
• A positive and supportive leadership style
• Confidence in a client-facing role
• Excellent attention to detail

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.