Block Manager

Dove & Hawk; West Midlands; Hybrid; GBP 25,000 - 36,000; Full time

Job summary

Dove & Hawk is recruiting a Block Manager to oversee a West Midlands portfolio, delivering outstanding service to residents and clients. The role combines portfolio administration with client-facing responsibilities in a hybrid working model.

Key duties include budget management, planned maintenance oversight, regular site visits, and ensuring compliance with safety regulations, using IT tools to support administration.

Qualifications

• Must have a driving licence and own car.
• Excellent communication skills both verbal and written.
• Strong administration and IT skills with the ability to build long-term relationships.

Responsibilities

• Full management of assigned portfolio
• Preparing and managing service charge budgets
• Managing planned maintenance including Section 20
• Regular property visits
• Overseeing compliance with safety regulations

Skills

Driving licence

Attention to detail

Organization

Communication skills

Problem solving

Client facing

IT skills

Relationship building

Positive attitude

Tools

MS Office

Property management software

Job description

Job Title: Block Manager

Working Hours: Monday -Friday 9:00am- 17:30pm (Hybrid)

My client, an award-winning Property Management business that have been operating for nearly 10 years are looking for a Block Manager to join the team in the West Midlands. You will be responsible for looking after a portfolio whilst offering excellent service to the customers. This is a great opportunity to join a growing business offering great career prospects!

Duties and Responsibilities but not limited to:

• Full management of assigned portfolio
• Preparing and managing service charge budgets
• Managing planned maintenance including Section 20
• Regular property visits
• Overseeing compliance with safety regulations

Must have:

• Driving License and own car
• Strong attention to detail
• Highly organised and punctual
• Excellent communication skills both verbally and written
• A keen problem solver
• Client facing
• Strong administration and excellent IT skills
• Ability to build long-term relationships
• Positive and encouraging attitude

Good to have but not essential:

• IRPM (TPI) and / or ARMA qualified