Block Manager

Drive Recruiting Limited; Greater London; Hybrid; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Career development

Private medical insurance

Life assurance

Enhanced pension

Additional annual leave

Flexible working arrangements

Cycle to Work scheme

Retail discounts

Employee assistance programme

Season ticket loans

Personal development plans

Enhanced maternity/paternity packages

Job summary

Drive Recruiting Limited is seeking an experienced Block Manager to join a growing residential property management team covering Wembley and Woolwich. The role is hybrid, with 3 days at home.

You'll manage contractor activity, service charges, budgets, and insurance claims while coordinating resident communications and supporting AGMs. This is a stepping stone for someone keen to advance in residential block management.

Qualifications

• Proven experience in residential block management
• Experience conducting site inspections and producing reports
• Strong understanding of service charges, budgets and leaseholder queries
• Confidence managing contractors and resolving issues
• Experience handling insurance claims
• Excellent communication and organisational skills
• Proactive, solutions-focused approach to resident engagement
• Relevant housing/property qualification would be advantageous

Responsibilities

• Managing and monitoring contractor activity, repairs and planned preventative maintenance
• Handling insurance claims from instruction through to completion
• Managing contractor relationships and ensuring works are completed to specification
• Supporting service charge budgeting and contractor invoice processing
• Conducting regular site inspections and producing inspection reports
• Managing resident communications across phone, email, face-to-face and digital channels
• Supporting resident meetings, events and AGMs
• Providing regular updates and reports to clients and stakeholders
• Supporting on-site staff management and performance reviews
• Assisting with health & safety audits and compliance activities
• Keeping residents informed and ensuring actions are followed through effectively

Skills

Residential block management

Site inspections

Service charges budgeting

Contractor management

Insurance claims

Communication skills

Resident engagement

Education

Housing/Property qualification

Job description

Block Manager

Covering Wembley & Woolwich

Hybrid working (3 days at home)

Up to £35,000 basic

We're looking for an experienced Block Manager to join a growing Residential Property Management team, supporting the delivery of high-quality block and property management services across a portfolio of large, complex residential developments.

This is a fantastic opportunity for someone with strong block management experiencewho enjoys working with contractors, residents and stakeholders and wants to take the next step in their property management career.

The Role

Working closely with the Block Manager, you'll play a key role in the day-to-day management of residential developments, including:

• Managing and monitoring contractor activity, repairs and planned preventative maintenance
• Handling insurance claims from instruction through to completion
• Managing contractor relationships and ensuring works are completed to specification
• Supporting service charge budgeting and contractor invoice processing
• Conducting regular site inspections and producing inspection reports
• Managing resident communications across phone, email, face-to-face and digital channels
• Supporting resident meetings, events and AGMs
• Providing regular updates and reports to clients and stakeholders
• Supporting on-site staff management and performance reviews
• Assisting with health & safety audits and compliance activities
• Keeping residents informed and ensuring actions are followed through effectively

About You

We're looking for someone who has:

• Proven experience in residential block management
• Experience conducting site inspections and producing reports
• A strong understanding of service charges, budgets and leaseholder queries
• Confidence managing contractors and resolving issues
• Experience handling insurance claims
• Excellent communication and organisational skills
• A proactive, solutions-focused approach to resident engagement
• A relevant housing/property qualification would be advantageous

What's On Offer

• Hybrid working
• Career development and progression opportunities
• Private medical insurance
• Life assurance
• Enhanced pension
• Additional annual leave
• Flexible working arrangements
• Cycle to Work scheme
• Retail discounts
• Employee assistance programme
• Season ticket loans
• Personal development plans
• Enhanced maternity/paternity packages

If you're an experienced Block Manager, Assistant Block Manager or Deputy Block Manager looking for your next opportunity within residential block management, we'd love to hear from you.