Biometrics Analyst

JR United Kingdom; Chelmsford; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading technology company is hiring a Biometric Operations Analyst to enhance its biometric verification platform. This hybrid position involves optimizing platform performance, deploying systems, and collaborating with teams to solve complex challenges. The ideal candidate will have experience with BigQuery and a strong analytical background, contributing to vital operations for business success. With a competitive salary and numerous benefits, this role offers an exciting opportunity to make an impact in the tech industry.

Benefits

25 days of annual leave

Pension schemes

Life assurance

Private health benefits

Flexible working

Wellness programs

Qualifications

• Experience with BigQuery and large datasets.
• Understanding of complex systems.
• Ability to communicate with technical and non-technical teams.

Responsibilities

• Optimize the biometric platform and manage performance tracking.
• Facilitate deployment of biometric systems/models.
• Collaborate to analyze performance issues and reduce risks.

Skills

Analytical skills

Problem-solving

Communication

Tools

BigQuery

Job description

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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers. Our technology is used by organizations such as the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.

Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do. We embrace differences, create possibilities, and grow together. We foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose.

The Role

Reports to: Biometric Operations Lead

Location: London, UK (Hybrid - at least once a week)

Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Wider iProov Benefits

iProov has continued to scale rapidly this year and is hiring a Biometric Operations Analyst to join our Science team.

How you can make an impact

• Optimize the biometric platform by understanding the impact of configuration and model changes, and identify under-performing models for prioritization.
• Facilitate deployment of new biometric systems/models, ensuring thorough evaluation, understanding deployment impact, optimizing configuration, and tracking performance.
• Design and utilize analysis and diagnostic tools, collaborate with the Data Team, communicate trends, tune alerting systems, contribute to internal tooling, and eliminate bias within the platform.
• Work with support to investigate customer concerns, manage tickets, and analyze performance issues.
• Collaborate with Product and Engineers to reduce risks from front-end changes by providing guidance and data analysis.

What we would like to see from you

• Experience with BigQuery and working with large datasets.
• Understanding of complex systems and component interactions.
• Analytical, organized, and able to communicate effectively with technical and non-technical teams.
• Excellent problem-solving skills, curiosity, and eagerness to learn.

Benefits include 25 days of annual leave, 8 bank holidays, growth shares after 6 months, pension schemes, cycle to work, electric car schemes, nursery schemes, work abroad perks, life assurance, private health benefits, flexible working, free office amenities, discounts, wellness programs, and more.

Note: Due to the nature of our work, passing a UK Security Clearance check may be required.